Oct, 2001 : Keynote Measures Federal Govt Site Performance


📅 - Keynote Systems (keynote.com) and Federal Computer Weekannounced yesterday the Keynote Government 40 Internet Performance Index(KG40), which provides a benchmark for comparison and sets a standard forthe performance and availability of key federal government Web sites.Federal Computer Week will publish the KG40 Index, updated weekly, in itsprint edition starting today, and online at fcw.com. Keynote will also publish the index on its site at keynote.com/company/html/services.html.

In the first two weeks of results for the Keynote Government 40 Index, theWeb sites for the FBI, Library of Congress and the Supreme Court were thefastest, in first, second and third places respectively for both weeks. Allthree averaged sub-second response times for users accessing their homepages, as did the sites of the House of Representatives and theEnvironmental Protection Agency. FirstGov, in fourth place the first week,slipped to eighth place last week based on its performance average, butavailability was very poor, at 70.7% the first week and 70.48% last week -the worst of all sites on the Index. The White House and Security ExchangeCommission's sites were also among the top 10 sites for both weeks.
"E-government has become the driver for improving the way government worksand how it delivers services to the public," said Allan Holmes, editor inchief of Federal Computer Week. "The Keynote index for the first timeestablishes a performance standard and gives federal government siteoperators a valuable measure of how well they are servicing their onlinecustomers."
"The KG40 Index gives government organizations a benchmark against which tocompare the performance of their own sites," said Bill Jones, Seniordirector of Public Services at Keynote. "Keynote's Indexes have become theindustry standards for business, general consumer, and brokerage siteperformance, as well as for streaming content. We have a strong partner inFederal Computer Week that establishes the KG40 Index as the Web siteperformance standard in the government sector."
Navy.mil was the worst performing site on the Index, averaging 9.35 secondslast week and 11.38 the week before. Rounding out the bottom of the Indexfor both weeks are those of the Centers for Medicare and Medicaid Services,the Air Force, the National Park Service, and the Occupational Safety andHealth Administration - all averaging over 6.0 seconds. The site for theSocial Security Administration consistently delivered content errors thatprevented the page from downloading completely, which may or may not inhibitfurther navigation by users.
The ranking of several sites jumped dramatically from one week to the next:the FAA's site moved from ninth place to 19th when its performance more thandoubled, from 0.95 to 2.07 seconds; the Department of Education's siteimproved considerably, from 33 to 20 on the list; and the Department ofEnergy's site from 25 to 33 with average performance of 4.64 seconds, anincrease of 87.8% from the previous week.
The overall KG40 Index average of 2.65 seconds last week is comparable tothe 2.62 second performance average of 40 important business Web sites onthe Keynote Business 40 Index, which measures overall health and performanceof the Internet as experienced by users accessing business sites from work.
For more complete results, visit the URLs listed above.

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