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Jun, 2003 : IBM Signs Services Agreement with Elextrolux
📅 - IBM (ibm.com) announced today that it has signed an On Demand Services agreement with Electrolux, a producer of appliances and equipment. Under the terms of the agreement, IBM will manage Electrolux's entire European desktop environment, providing their users with Lotus Notes, support, administration and helpdesk service.
The deal is for a seven-year term. "This agreement is the result of an exhaustive review conducted over many months. We chose IBM because they understand our business, they have a flexible approach and because of the cultural fit,? said Art Cox, vice president group IT staff for Electrolux. ?We are confident that through this partnership with IBM, we will have a standardized system with higher security at a lower cost and with more efficient usage of our own assets.? As part of the agreement, more than one hundred Electrolux IT employees and hardware assets will transfer to IBM. The anticipated service start date is August 1, 2003.
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