Whogohost negative review #31814 by -anonymous- on Nov 2016
Whogohost got a negative review on and one official response on
3A, Olumuyiwa Street, off Babington Ashaye Crescent, Omole Phase 1
Ikeja , LAGOS 100213 NG
-anonymous- ( -hidden- )
I subscribed to the giant hosting plan on whogohost and the issues began almost immediately. I discovered that the my web IP was getting blacklisted very often and a lot of my outgoing email were getting block. I complained about this issues repeatedly and it later subsided...an then to my greatest shock, sometimes in August,2016, I discovered that whogohsot had a server crash and whogohost made bold notified me that they had no backup of almost two years of the business correspondences that I had on their server... In fact they referred me to their service level agreement and told me that they were not liable for data loss!!! number one hosting company in Nigeria is not responsible for data loss on its servers???
After a lot of augment with their support team, I decided to set up another set of official email accounts on our hosting plan with them and within four weeks of setting up the accounts the email accounts disappeared into thin air, again...at this point I called the support and was told that they still had a backup of the emails but I had to pay for the backup....as you can imagines, I was very angry and told them that that was corporate espionage...it is insane for my hosting service provider to keep copies of my business documents and demand that I pay for it. this time they bulged and uploaded the files without receiving payments from me...
At this point I thought I had seen the worst and then I tried to view my company website one day and I was redirected to a porn site...I called the whogohost support and one of the support staff made bold to tell me that I was responsible for the security of my site with them...so I asked her to tell me what they were paid for...It appears that they are not responsible or liable for anything...as I write this review my company site has been hacked and whogoshost has been characteristically flippant about it.
Whogohost is all hype and no substance...a complete waste of money...
A complete disgrace to upcoming Nigerian companies....
After a lot of augment with their support team, I decided to set up another set of official email accounts on our hosting plan with them and within four weeks of setting up the accounts the email accounts disappeared into thin air, again...at this point I called the support and was told that they still had a backup of the emails but I had to pay for the backup....as you can imagines, I was very angry and told them that that was corporate espionage...it is insane for my hosting service provider to keep copies of my business documents and demand that I pay for it. this time they bulged and uploaded the files without receiving payments from me...
At this point I thought I had seen the worst and then I tried to view my company website one day and I was redirected to a porn site...I called the whogohost support and one of the support staff made bold to tell me that I was responsible for the security of my site with them...so I asked her to tell me what they were paid for...It appears that they are not responsible or liable for anything...as I write this review my company site has been hacked and whogoshost has been characteristically flippant about it.
Whogohost is all hype and no substance...a complete waste of money...
A complete disgrace to upcoming Nigerian companies....
Hello Tolulope, we sincerely apologize for your past experience with us. Our services are so much better now. Do give us another try.
Marketing representative (tobaniyi@w..., ).
Marketing representative (tobaniyi@w..., ).
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