webzpro.com positive review #9927 by John (ghawk48@g...) on Apr 2010
webzpro.com got a positive review on
John ( ghawk48@g... )
Totally satisfied with Webzpro
I am very satisfied with the customer support I've received from Mike and his team. As a total newbie to web design a while back, I had so many questions I needed answered to get my sites up and running. I conversed with Mike extensively over the phone to get started, he even called me a few times to to make sure I was taken care of....I really appreciated that! He didn't help so much with site design but rather helped with transfer of domains and the general newbie questions I had getting started. I did not like their site builder all that much so I went with expression web and have not had any problems. Also the submission of tickets seems a little impersonal but I can understand not being inundated with phone calls. Answers to my tickets have always been quick. And if I need in-depth help, I have always been able to get a hold of someone on the phone with a simple request on a ticket. Initially I liked the 6 month commitment but now wish I could get it for longer. I really do like this company because of the customer service I get from them. As most did, I wore myself out looking at online reviews trying to decide which company to go with and for once I made a good decision!! Yay!!
John
I am very satisfied with the customer support I've received from Mike and his team. As a total newbie to web design a while back, I had so many questions I needed answered to get my sites up and running. I conversed with Mike extensively over the phone to get started, he even called me a few times to to make sure I was taken care of....I really appreciated that! He didn't help so much with site design but rather helped with transfer of domains and the general newbie questions I had getting started. I did not like their site builder all that much so I went with expression web and have not had any problems. Also the submission of tickets seems a little impersonal but I can understand not being inundated with phone calls. Answers to my tickets have always been quick. And if I need in-depth help, I have always been able to get a hold of someone on the phone with a simple request on a ticket. Initially I liked the 6 month commitment but now wish I could get it for longer. I really do like this company because of the customer service I get from them. As most did, I wore myself out looking at online reviews trying to decide which company to go with and for once I made a good decision!! Yay!!
John
87 out of 88 users found this review to be helpful!