Webstarts negative review #18506 by iyuno (iyuno@i...) on Dec 2011
Webstarts got a negative review on
iyuno ( iyuno@i... )
Worst hosting ever!
Are you guys sure that this service is great??
We all know several months ago their domain server crashed and our domain was unserviceable for more than a day. This resulted in massive damage to our business as we couldn't receive any emails.
Problem is that they don't seem to have emergency staff nor redundant servers in place. We got absolutely no immediate feedback and no compensation on the failure of service.
Their web designer may look fancy, but who would expect hosting services to fail to service more than a day these days? This is total non-sense. I know many hosting services that provide stable services throughout many years. Even if there are faults, it does not last more than an hour. This service is totally unstable.
If you are looking for a website hosting, and are okay to miss a few mails, have your website not working for a few days then this is the right choice. If not, go for another one.
One more thing to add. I mentioned this happend several months ago. Now it just started again today. Starting from several hours before, our website domain is again not working and all my emails are rejected (as the recipient cannot confirm my domain as working).
My only worry now is how do I exit from their service. I purchased the domain name from them so it is even worse. I need to have them transfer the domain user to myself... Wonder how many days this will take.
I miss my mails for several hours, it is crucial damage for my business. (who aren't??) But I am plannning to take that sacrifice... Only thing I want to do is to move out from their service. I don't even want a refund. (and I don't think they will even give one based on my past inquiry - "If this happens again will you do a refund?" - answer was ".....")
I am not from any competing company. I run my own company specialized in broadcast. Yes they are in US, I am in Asia so I may not be able to screw them... nor go on any lawsuits against them. But hey webstart... I tell you what. I will do whatever I can to make sure people know about your services. Either you do it right, make up for your mistakes right, or you get thousands of users like me.
Are you guys sure that this service is great??
We all know several months ago their domain server crashed and our domain was unserviceable for more than a day. This resulted in massive damage to our business as we couldn't receive any emails.
Problem is that they don't seem to have emergency staff nor redundant servers in place. We got absolutely no immediate feedback and no compensation on the failure of service.
Their web designer may look fancy, but who would expect hosting services to fail to service more than a day these days? This is total non-sense. I know many hosting services that provide stable services throughout many years. Even if there are faults, it does not last more than an hour. This service is totally unstable.
If you are looking for a website hosting, and are okay to miss a few mails, have your website not working for a few days then this is the right choice. If not, go for another one.
One more thing to add. I mentioned this happend several months ago. Now it just started again today. Starting from several hours before, our website domain is again not working and all my emails are rejected (as the recipient cannot confirm my domain as working).
My only worry now is how do I exit from their service. I purchased the domain name from them so it is even worse. I need to have them transfer the domain user to myself... Wonder how many days this will take.
I miss my mails for several hours, it is crucial damage for my business. (who aren't??) But I am plannning to take that sacrifice... Only thing I want to do is to move out from their service. I don't even want a refund. (and I don't think they will even give one based on my past inquiry - "If this happens again will you do a refund?" - answer was ".....")
I am not from any competing company. I run my own company specialized in broadcast. Yes they are in US, I am in Asia so I may not be able to screw them... nor go on any lawsuits against them. But hey webstart... I tell you what. I will do whatever I can to make sure people know about your services. Either you do it right, make up for your mistakes right, or you get thousands of users like me.
88 out of 95 users found this review to be helpful!