WebhostingPad review #6721 by John Abraham (ritanayak86@g...) on 2009
WebhostingPad got a negative review on
415 West Golf Road, Suite 5
Arlington Heights , IL IL 60005 US
☎ Phone +1 847 346 1801
📧 reviews@w...John Abraham ( ritanayak86@g... )
I had purchased web hosting from webhostingpad.com for my site.
Webhostingpad.com sudanally sutdown my website after six month. I contacted them and as per webhostingpad ADMIN, they said some hacker tried to hack my site and that caused their server problem and they are trying to fix it. After that they suspended my website. I contacted them but they said they will not provide me the hosting services and I have to move to some other provider and I did it. Instead of blocking or stopping hackers they suspended my account.
When I contacted their billing department to refund my 6 month hosting fee which I paid they denied stating that somebody does not like your site and hackers were trying to hack your site and that cause our server problem. I asked them that as per your email it was not my problem then how you are telling me that its because of my site you faced server problem and webhostingpad will not refund me.
I know its not a big money involve for that I am complaining, I am filing complain because they are cheating, they are not able to fix hacker's, shutting down the website without any notice and asking their client to move without refunding. I am sure their are lot of peoples may have same issues with this company.
Here are the emails they sent me.
From: Tim Anderson (managers@webhostingpad.com)
Sent: 30 August 2009 15:03PM
To: XXXXXXXXXXXX
Hello,
Unfortunately, your site is causing too much load issues for our shared server. Your site was the target of a sync attack which caused a big issue with our servers. Your site is not suitable for a shared server and we cannot host you.
Thank you,
Tim Anderson
Technical Support
www.webhostingpad.com
Server 302 downtime
From: Spr Host Support (support@sprhost.cp)
Sent: 03 September 2009 01:20AM
To: XXXXXX
Hello
On behalf of all of us at WebHostingPad.com we would like to apologize for the recent downtime on your account. Unfortunately we have had several DDoS (denial of service) attacks on the server you are hosted on, which forced us to change your shared server IP as of September 2, 2009 at approximately 12:30am CST (-6). Please note that none of your data has been lost, and once propagation is complete your websites as well as e-mail, cpanels, and everything else hosted here will return to normal. Many of you still may be experiencing propagation issues (website/e-mail/cpanel unusual uptime and downtime will be evident during this time), and we do ask that you allow up to 24 hours for complete propagation to the new IP address.
Again we do apologize for this great inconvenience and we appreciate all of your patience and understanding while we worked to resolve this issue.
The WebHostingPad.com Team
877-998-4678
support@webhostingpad.com
Webhostingpad.com sudanally sutdown my website after six month. I contacted them and as per webhostingpad ADMIN, they said some hacker tried to hack my site and that caused their server problem and they are trying to fix it. After that they suspended my website. I contacted them but they said they will not provide me the hosting services and I have to move to some other provider and I did it. Instead of blocking or stopping hackers they suspended my account.
When I contacted their billing department to refund my 6 month hosting fee which I paid they denied stating that somebody does not like your site and hackers were trying to hack your site and that cause our server problem. I asked them that as per your email it was not my problem then how you are telling me that its because of my site you faced server problem and webhostingpad will not refund me.
I know its not a big money involve for that I am complaining, I am filing complain because they are cheating, they are not able to fix hacker's, shutting down the website without any notice and asking their client to move without refunding. I am sure their are lot of peoples may have same issues with this company.
Here are the emails they sent me.
From: Tim Anderson (managers@webhostingpad.com)
Sent: 30 August 2009 15:03PM
To: XXXXXXXXXXXX
Hello,
Unfortunately, your site is causing too much load issues for our shared server. Your site was the target of a sync attack which caused a big issue with our servers. Your site is not suitable for a shared server and we cannot host you.
Thank you,
Tim Anderson
Technical Support
www.webhostingpad.com
Server 302 downtime
From: Spr Host Support (support@sprhost.cp)
Sent: 03 September 2009 01:20AM
To: XXXXXX
Hello
On behalf of all of us at WebHostingPad.com we would like to apologize for the recent downtime on your account. Unfortunately we have had several DDoS (denial of service) attacks on the server you are hosted on, which forced us to change your shared server IP as of September 2, 2009 at approximately 12:30am CST (-6). Please note that none of your data has been lost, and once propagation is complete your websites as well as e-mail, cpanels, and everything else hosted here will return to normal. Many of you still may be experiencing propagation issues (website/e-mail/cpanel unusual uptime and downtime will be evident during this time), and we do ask that you allow up to 24 hours for complete propagation to the new IP address.
Again we do apologize for this great inconvenience and we appreciate all of your patience and understanding while we worked to resolve this issue.
The WebHostingPad.com Team
877-998-4678
support@webhostingpad.com
78 out of 79 users found this review to be helpful!