WebhostingPad negative review #5135 by yong (yong.wu@h...) on 2009
WebhostingPad got a negative review on
415 West Golf Road, Suite 5
Arlington Heights , IL IL 60005 US
☎ Phone +1 847 346 1801
📧 reviews@w...yong ( yong.wu@h... )
Be careful, everyone, once you made your payment to them, you will never get them back. OK, my story is: i made payment online, soon, received an email from their biling department asking me to fill up a form to verify my payment, because they thought my transaction could be fraudlent, as feeling insulted by their judgement, i decided not to fill up the form and carry on with my previous server provider.
then i ask their billing deparment if i need to cancel the payment, immediately they replied - No, it will be voided automatically withing 7-8days. ( now it proved that was their shameless lie -- big regret not cancel it), now it has been 1 month, not a penny back yet, and even after sending numberous emails to their billing department - none of them got a reply --- unbelivieable!!!
they are fraudlent!!!--- now i suspect that all those good reviews were writtern by themselve or paid people.
don't know how can i get my money back, i am in England, if i am in US, i would have gone to their company and smashe their windows already if there was any office
people do be carefull with liars, oh, also , when i tried live chart, they alwasys disappear in middle of conversation . i managed to recorded one piece as below to show you guys
i am so angry
IP : 82.132.136.147
Date : 2009-06-01 16:37:39 (00:14:45)
Executive :John Patterson (Sales)
Name : yo
Email : yong.wu@hotmail.co.uk
Chat transcription :-
82.132.136.147: hi, john
John Patterson: Welcome to Web Hosting Pad. How may I help you today?
82.132.136.147: it's me again
82.132.136.147: spoke to you earlier on
82.132.136.147: regarding the refund,
82.132.136.147: can you remember?
82.132.136.147: have you got any answer for me yet?
82.132.136.147: are your company's founders chinese?
82.132.136.147: hello
82.132.136.147: are you there?
John Patterson: if they voided you you should see it within 5-7 business days
82.132.136.147: it has been 13days
82.132.136.147: especially they don't reply my emails
82.132.136.147: hello?
82.132.136.147: can you talk to your billing department
82.132.136.147: hello? can you talk to me ?
82.132.136.147: hi, are you still there? why every time you just disappear
82.132.136.147: if you don't come back to me, pls don't blame me for swearing , if you shut me down , i will come up again and swear and curse
===================
IP: 82.132.136.141
Date:2009-06-01 14:47:38 (00:27:28) (TZ: -5:00)
Name : yo
Email address : yong.wu@hotmail.co.uk
John Patterson: Welcome to Web Hosting Pad. How may I help you today?
82.132.136.141: hi,
82.132.136.141: I think that I have been talking to you before regarding the payment that I made and your billing department told me that you would refund me
82.132.136.141: but it has been 2weeks and I have sent many emails to chase answer and spoke to you guys
82.132.136.141: but so far nothing happened and even not a single word from your so called billing department
82.132.136.141: how can i trust you people like this? pls give me an answer if your company is not like what other people described on the internet
John Patterson: you've emailed billing@webhostingpad.com?
82.132.136.141: yes
82.132.136.141: many times
82.132.136.141: as you suggested
82.132.136.141: Hello
You do not need to cancel anything, we voided out the charge when you signed up due to
we think you are a fraudulent account.Andrew Technical Support / Billing
Managerwww.webhostingpad.com Ticket
Details===================
Ticket ID: HKA-754784
Department: BillingPriority: Medium
Status: On Hold
82.132.136.141: that was their last reply
82.132.136.141: hello
82.132.136.141: are you still there?
82.132.136.141: why are you all like this
82.132.136.141: dispeared?
then i ask their billing deparment if i need to cancel the payment, immediately they replied - No, it will be voided automatically withing 7-8days. ( now it proved that was their shameless lie -- big regret not cancel it), now it has been 1 month, not a penny back yet, and even after sending numberous emails to their billing department - none of them got a reply --- unbelivieable!!!
they are fraudlent!!!--- now i suspect that all those good reviews were writtern by themselve or paid people.
don't know how can i get my money back, i am in England, if i am in US, i would have gone to their company and smashe their windows already if there was any office
people do be carefull with liars, oh, also , when i tried live chart, they alwasys disappear in middle of conversation . i managed to recorded one piece as below to show you guys
i am so angry
IP : 82.132.136.147
Date : 2009-06-01 16:37:39 (00:14:45)
Executive :John Patterson (Sales)
Name : yo
Email : yong.wu@hotmail.co.uk
Chat transcription :-
82.132.136.147: hi, john
John Patterson: Welcome to Web Hosting Pad. How may I help you today?
82.132.136.147: it's me again
82.132.136.147: spoke to you earlier on
82.132.136.147: regarding the refund,
82.132.136.147: can you remember?
82.132.136.147: have you got any answer for me yet?
82.132.136.147: are your company's founders chinese?
82.132.136.147: hello
82.132.136.147: are you there?
John Patterson: if they voided you you should see it within 5-7 business days
82.132.136.147: it has been 13days
82.132.136.147: especially they don't reply my emails
82.132.136.147: hello?
82.132.136.147: can you talk to your billing department
82.132.136.147: hello? can you talk to me ?
82.132.136.147: hi, are you still there? why every time you just disappear
82.132.136.147: if you don't come back to me, pls don't blame me for swearing , if you shut me down , i will come up again and swear and curse
===================
IP: 82.132.136.141
Date:2009-06-01 14:47:38 (00:27:28) (TZ: -5:00)
Name : yo
Email address : yong.wu@hotmail.co.uk
John Patterson: Welcome to Web Hosting Pad. How may I help you today?
82.132.136.141: hi,
82.132.136.141: I think that I have been talking to you before regarding the payment that I made and your billing department told me that you would refund me
82.132.136.141: but it has been 2weeks and I have sent many emails to chase answer and spoke to you guys
82.132.136.141: but so far nothing happened and even not a single word from your so called billing department
82.132.136.141: how can i trust you people like this? pls give me an answer if your company is not like what other people described on the internet
John Patterson: you've emailed billing@webhostingpad.com?
82.132.136.141: yes
82.132.136.141: many times
82.132.136.141: as you suggested
82.132.136.141: Hello
You do not need to cancel anything, we voided out the charge when you signed up due to
we think you are a fraudulent account.Andrew Technical Support / Billing
Managerwww.webhostingpad.com Ticket
Details===================
Ticket ID: HKA-754784
Department: BillingPriority: Medium
Status: On Hold
82.132.136.141: that was their last reply
82.132.136.141: hello
82.132.136.141: are you still there?
82.132.136.141: why are you all like this
82.132.136.141: dispeared?
79 out of 86 users found this review to be helpful!