Vista Pages review #1310 by David Paul Minks II (davidminks@s...)
Vista Pages got a negative review on
Vista Pages
vistapages.com is inactive, but is redirected to hostmds.com
157 Adelaide St. W. Suite 603
Toronto , ON m5h 4e7 CA
☎ Phone 8002240956
📧 kaumil.patel@v...vistapages.com is inactive, but is redirected to hostmds.com
David Paul Minks II ( davidminks@s... )
Let's see...how do I describe how HORRIBLE VISTA PAGES is? I purchased their Small Business package, and this is my experience with this "company":
For the first 30 days there were no problems. Then all hell started breaking loose. My site and many others were all hosted on one of their aging servers, which went down several times a week for hours at a time. Then their server was hacked. Many people lost everything and had to MANUALLY publish their entire site, as their backups were all corrupt. This went on for the entire time I was with them. They kept blaming our scripts for not being up to date (which they WERE up to date), or that the passwords were weak (mine used a series of lower case & capital letters alone with numbers and was 15 characters long). This is the same excuse I found out later that they used for everyone to explain why the constant outages were happening. Their customer service representatives were incredibly rude and unhelpful with the exception of Adrian Bob.
Needless to say, when my renewal was approaching 30 days, I sent them a notification that I wished to cancel and that I had NO DESIRE to renew with them. I was asked by Peter Wakefield (the head of Quality) why I wanted to cancel. I told him. My 30 days ran out, and I was surprised to find Vista Pages had charged me for another years worth of service!!!
I have spoken with numerous customer service representatives, all of which have told me I would be reimbursed, and it still hasn't happened. I sent in tickets, and none of them have been answered. I finally posted on their forums in an effort to get this resolved, and my thread was deleted...TWICE! Then my posting privileges were revoked.
It's now been 2 MONTHS since I was charged, and promised reimbursement, and I still haven't seen my money. Do yourself a favor....if this company approaches you to host your site with them....just run.
For the first 30 days there were no problems. Then all hell started breaking loose. My site and many others were all hosted on one of their aging servers, which went down several times a week for hours at a time. Then their server was hacked. Many people lost everything and had to MANUALLY publish their entire site, as their backups were all corrupt. This went on for the entire time I was with them. They kept blaming our scripts for not being up to date (which they WERE up to date), or that the passwords were weak (mine used a series of lower case & capital letters alone with numbers and was 15 characters long). This is the same excuse I found out later that they used for everyone to explain why the constant outages were happening. Their customer service representatives were incredibly rude and unhelpful with the exception of Adrian Bob.
Needless to say, when my renewal was approaching 30 days, I sent them a notification that I wished to cancel and that I had NO DESIRE to renew with them. I was asked by Peter Wakefield (the head of Quality) why I wanted to cancel. I told him. My 30 days ran out, and I was surprised to find Vista Pages had charged me for another years worth of service!!!
I have spoken with numerous customer service representatives, all of which have told me I would be reimbursed, and it still hasn't happened. I sent in tickets, and none of them have been answered. I finally posted on their forums in an effort to get this resolved, and my thread was deleted...TWICE! Then my posting privileges were revoked.
It's now been 2 MONTHS since I was charged, and promised reimbursement, and I still haven't seen my money. Do yourself a favor....if this company approaches you to host your site with them....just run.
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