Vexx Host negative review #15769 by Alexandra S. (myotheremail@e...)
Vexx Host got a negative review on
6500 TransCanada Hwy, 4th Floor
Pointe-claire , QC h9r 0a5 CA
☎ Phone 1.800.910.1726
📧 domains@v...Alexandra S. ( myotheremail@e... )
I have hosed with Vexx for over 2 years. I have 8 sites and there were some issues but I overlooked them however, in the last 30 days it has been pure hell. My sites had to be move because Vexx had hardware issues. I was down for 2 days, no heads up when they were going to make the move, NO COMMUNICATION.
Once they were up I received an email stating that they can't host my sites any longer because my sites used too much of the CPU in the last 24hrs, and that I should go to a VPS. Mind you, my sites were down at that time.
Lately I also experienced 9 hacks and they keep on telling me that it is my fault, what they don't know is that my sites were scanned and passed PCI compliance + i run scripts that automatically block an IP address if hacking attempts are made. I think it's just Vexx way of getting rid of customers that make any complains by opening tickets.
STAY AWAY from this company, NOT customer FRIENDLY, they could NOT care less about you and they will treat you like OVERHEAD and if you don't like it, then they will tell you to find another hosting company.
good luck
Lexy
Once they were up I received an email stating that they can't host my sites any longer because my sites used too much of the CPU in the last 24hrs, and that I should go to a VPS. Mind you, my sites were down at that time.
Lately I also experienced 9 hacks and they keep on telling me that it is my fault, what they don't know is that my sites were scanned and passed PCI compliance + i run scripts that automatically block an IP address if hacking attempts are made. I think it's just Vexx way of getting rid of customers that make any complains by opening tickets.
STAY AWAY from this company, NOT customer FRIENDLY, they could NOT care less about you and they will treat you like OVERHEAD and if you don't like it, then they will tell you to find another hosting company.
good luck
Lexy
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