Vebnest negative review #16511 by SGeduhost (ason@a...) on May 2011
Vebnest got a negative review on
Vebnest
vebnest.com is inactive webhosting company!
6635 Commercial Blvd., Lauderhill
Miami , FL 33160 US
☎ Phone +1(305)432-2144
📧 sales@v...vebnest.com is inactive webhosting company!
SGeduhost ( ason@a... )
vebnest.com is terrible, NEVER host with them
Vebnest.com is the worst web hosting company I ever encountered.
Its prices are very cheap but their servers are very lousy. Almost down every week. Its mail server was down six weeks ago, sending and receiving email is impossible. This problem couldn't be resolved till now.
Worst of all, their services are very bad. Whenever you submit a support ticket, they just put you on hold. Nobody bothers to explain what happen and when problem can be resolved. Their online chat is no real, when you raise an issue, they simply left the chat without notice.
This web hosting company vebnest.com is cheating its customers. Its email server was down on 03/04/2011 causing us not able to send and receive email. I submitted support tickets quite a few times and contact them via online chat. None of them can resolve the problem, they just put the support tickets on hold for 6 weeks and answer given, no explaination given on what's happening and when they can resolve it.
When I tried to contact them over the phone or online chat, they just simply put you on hold and left the chat room immeditely.
Now my hosting account with vebnest.com is completely useless as I couldn't use my email for more than a month. I request for a refund.
Asone Corp
Client04/04/2011 02:58
Pls be informed that your mail server is down. All incoming and outgoing mails failed to
delivered. Here is the error message:
Delivery to the following recipient failed permanently:
sales@fusionplus.com.sg
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We
recommend contacting the other email provider for further information about the cause of
this error. The error that the other server returned was: 550 550 Requested action not
taken: mailbox unavailable or not local (state 14).
----- Original message -----
MIME-Version: 1.0
Received: by 10.101.18.20 with SMTP id v20mr5007311ani.139.1301903742405; Mon,
04 Apr 2011 00:55:42 -0700 (PDT)
Sender: fuyingxiang@gmail.com
Received: by 10.100.33.2 with HTTP; Mon, 4 Apr 2011 00:55:42 -0700 (PDT)
Date: Mon, 4 Apr 2011 15:55:42 +0800
X-Google-Sender-Auth: 0d29AwI1D6EVHNcvLV4lfhVFfag
Message-ID:
Subject: Re: testingFW: Email Accounts - Urgent
From: Francis Fu
To: sales
Content-Type: text/plain; charset=ISO-8859-1
----------------------------
IP Address: 10.148.186.241
Jason Tom
Staff04/04/2011 02:59
hello
sir try now .
Thanks for Choosing VEBNEST
Best Regards
Jason
Sales & Support Manager
VEBNEST
How would you rate this reply? Poor Excellent
Asone Corp
Client04/04/2011 23:51
No, your email server is still not working at all. The error message still comes out:
Delivery to the following recipient failed permanently:
sales@fusionplus.com.sg
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We
recommend contacting the other email provider for further information about the cause of
this error. The error that the other server returned was: 550 550 Requested action not
taken: mailbox unavailable or not local (state 14).
----- Original message -----
VEBNEST Team
Staff05/04/2011 01:42
HI
Check
Google tried to deliver your message, but it was rejected by the recipient domain
which means your domain rejecting may be your inbox full, may be your domain not pointing
server properly or may be you have enabled spam filter. Thanks
Best Regards
mike
Support Team
VEBNEST
How would you rate this reply? Poor Excellent
Asone Corp
Client05/04/2011 03:53
NO, you are wrong. I tried to send a test mail from my gmail account to an email account in
your server. ALL email accounts in your server couldn't receive any email. Anti-spam
features were not activated in these email accounts. All email accounts have enough disk
space to receive emails. My domain is point to server properly.
The only reason these email account couldn't receive email is that your server has problem.
Pls check your server and do a simple testing by sending a test mail to an email acount in
your server, then you will know what happen. Don't think this problem is others' fault and
nothing to do with your server.
Asone Corp
Client05/04/2011 03:55
Just check these email account: all these email accounts couldn't receive incoming mail at
all.
accounts@fusionplus.com.sg
artwork@fusionplus.com.sg
doris@fusionplus.com.sg
fabian@fusionplus.com.sg
info@fusionplus.com.sg
marketing@fusionplus.com.sg
sales@fusionplus.com.sg
techsupport@fusionplus.com.sg
test@fusionplus.com.sg
Jason Tom
Staff05/04/2011 08:21
Send us any Webmail Login
Thanks for Choosing VEBNEST
Best Regards
Jason
Sales & Support Manager
VEBNEST
How would you rate this reply? Poor Excellent
Asone Corp
Client05/04/2011 21:42
OK, here is the email account:
Email: test@fusionplus.com
Password: noisuf321
When sent to this account, your server rejected the incoming mail. All other email accounts
behaved the same way.
Delivery to the following recipient failed permanently:
test@fusionplus.com.sg
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We
recommend contacting the other email provider for further information about the cause of
this error. The error that the other server returned was: 550 550 Requested action not
taken: mailbox unavailable or not local (state 14).
Asone Corp
Client05/04/2011 21:45
You can log in the webmail of this account or just send a test mail to this account, you can
see the mail can't get through.
Email: test@fusionplus.com
Password: noisuf321
Asone Corp
Client07/04/2011 07:33
Is the issue solved? How come it takes so long to reply the ticket?
I just tested the email account, all email accounts couldn't log in due to wrong password.
Actually the passwords are correct & we didn't change password at all. What's wrong with
your server?
Asone Corp
Client07/04/2011 07:45
When we tried to log in to mail box, this error apprears:
Login failed because your username or password was entered incorrectly.
Actually the password is correct. What's wrong?
Asone Corp
Client07/04/2011 18:55
Now when I tried to send out an email, I received this error message:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We
recommend contacting the other email provider for further information about the cause of
this error. The error that the other server returned was: 550 550 Requested action not
taken: mailbox unavailable or not local (state 14).
What's going on with your mail server?
John Dairy
Staff09/04/2011 05:34
Hello
Sir/Madam We are looking into this issue
When it get done we will inform you
Have some patience.
Thanks for choosing VEBNEST
Best Regards
John
Sales Team
VEBNEST
How would you rate this reply? Poor
Vebnest.com is the worst web hosting company I ever encountered.
Its prices are very cheap but their servers are very lousy. Almost down every week. Its mail server was down six weeks ago, sending and receiving email is impossible. This problem couldn't be resolved till now.
Worst of all, their services are very bad. Whenever you submit a support ticket, they just put you on hold. Nobody bothers to explain what happen and when problem can be resolved. Their online chat is no real, when you raise an issue, they simply left the chat without notice.
This web hosting company vebnest.com is cheating its customers. Its email server was down on 03/04/2011 causing us not able to send and receive email. I submitted support tickets quite a few times and contact them via online chat. None of them can resolve the problem, they just put the support tickets on hold for 6 weeks and answer given, no explaination given on what's happening and when they can resolve it.
When I tried to contact them over the phone or online chat, they just simply put you on hold and left the chat room immeditely.
Now my hosting account with vebnest.com is completely useless as I couldn't use my email for more than a month. I request for a refund.
Asone Corp
Client04/04/2011 02:58
Pls be informed that your mail server is down. All incoming and outgoing mails failed to
delivered. Here is the error message:
Delivery to the following recipient failed permanently:
sales@fusionplus.com.sg
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We
recommend contacting the other email provider for further information about the cause of
this error. The error that the other server returned was: 550 550 Requested action not
taken: mailbox unavailable or not local (state 14).
----- Original message -----
MIME-Version: 1.0
Received: by 10.101.18.20 with SMTP id v20mr5007311ani.139.1301903742405; Mon,
04 Apr 2011 00:55:42 -0700 (PDT)
Sender: fuyingxiang@gmail.com
Received: by 10.100.33.2 with HTTP; Mon, 4 Apr 2011 00:55:42 -0700 (PDT)
Date: Mon, 4 Apr 2011 15:55:42 +0800
X-Google-Sender-Auth: 0d29AwI1D6EVHNcvLV4lfhVFfag
Message-ID:
Subject: Re: testingFW: Email Accounts - Urgent
From: Francis Fu
To: sales
Content-Type: text/plain; charset=ISO-8859-1
----------------------------
IP Address: 10.148.186.241
Jason Tom
Staff04/04/2011 02:59
hello
sir try now .
Thanks for Choosing VEBNEST
Best Regards
Jason
Sales & Support Manager
VEBNEST
How would you rate this reply? Poor Excellent
Asone Corp
Client04/04/2011 23:51
No, your email server is still not working at all. The error message still comes out:
Delivery to the following recipient failed permanently:
sales@fusionplus.com.sg
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We
recommend contacting the other email provider for further information about the cause of
this error. The error that the other server returned was: 550 550 Requested action not
taken: mailbox unavailable or not local (state 14).
----- Original message -----
VEBNEST Team
Staff05/04/2011 01:42
HI
Check
Google tried to deliver your message, but it was rejected by the recipient domain
which means your domain rejecting may be your inbox full, may be your domain not pointing
server properly or may be you have enabled spam filter. Thanks
Best Regards
mike
Support Team
VEBNEST
How would you rate this reply? Poor Excellent
Asone Corp
Client05/04/2011 03:53
NO, you are wrong. I tried to send a test mail from my gmail account to an email account in
your server. ALL email accounts in your server couldn't receive any email. Anti-spam
features were not activated in these email accounts. All email accounts have enough disk
space to receive emails. My domain is point to server properly.
The only reason these email account couldn't receive email is that your server has problem.
Pls check your server and do a simple testing by sending a test mail to an email acount in
your server, then you will know what happen. Don't think this problem is others' fault and
nothing to do with your server.
Asone Corp
Client05/04/2011 03:55
Just check these email account: all these email accounts couldn't receive incoming mail at
all.
accounts@fusionplus.com.sg
artwork@fusionplus.com.sg
doris@fusionplus.com.sg
fabian@fusionplus.com.sg
info@fusionplus.com.sg
marketing@fusionplus.com.sg
sales@fusionplus.com.sg
techsupport@fusionplus.com.sg
test@fusionplus.com.sg
Jason Tom
Staff05/04/2011 08:21
Send us any Webmail Login
Thanks for Choosing VEBNEST
Best Regards
Jason
Sales & Support Manager
VEBNEST
How would you rate this reply? Poor Excellent
Asone Corp
Client05/04/2011 21:42
OK, here is the email account:
Email: test@fusionplus.com
Password: noisuf321
When sent to this account, your server rejected the incoming mail. All other email accounts
behaved the same way.
Delivery to the following recipient failed permanently:
test@fusionplus.com.sg
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We
recommend contacting the other email provider for further information about the cause of
this error. The error that the other server returned was: 550 550 Requested action not
taken: mailbox unavailable or not local (state 14).
Asone Corp
Client05/04/2011 21:45
You can log in the webmail of this account or just send a test mail to this account, you can
see the mail can't get through.
Email: test@fusionplus.com
Password: noisuf321
Asone Corp
Client07/04/2011 07:33
Is the issue solved? How come it takes so long to reply the ticket?
I just tested the email account, all email accounts couldn't log in due to wrong password.
Actually the passwords are correct & we didn't change password at all. What's wrong with
your server?
Asone Corp
Client07/04/2011 07:45
When we tried to log in to mail box, this error apprears:
Login failed because your username or password was entered incorrectly.
Actually the password is correct. What's wrong?
Asone Corp
Client07/04/2011 18:55
Now when I tried to send out an email, I received this error message:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We
recommend contacting the other email provider for further information about the cause of
this error. The error that the other server returned was: 550 550 Requested action not
taken: mailbox unavailable or not local (state 14).
What's going on with your mail server?
John Dairy
Staff09/04/2011 05:34
Hello
Sir/Madam We are looking into this issue
When it get done we will inform you
Have some patience.
Thanks for choosing VEBNEST
Best Regards
John
Sales Team
VEBNEST
How would you rate this reply? Poor
56 out of 64 users found this review to be helpful!