tmzVPS negative review #51796 by lewis@l... on Nov 2020
tmzVPS got a negative review on
tmzVPS
tmzvps.com is inactive, but is redirected to stablepoint.com
848 N. Rainbow Blvd #169
Las Vegas , NV 89107 US
☎ Phone 877-711-7TMZ
📧 sales@t...tmzvps.com is inactive, but is redirected to stablepoint.com
-anonymous- ( lewis@l... )
We have had our VPS hosted with tmzVPS for over 4 years. For most of that time it has been fine. The last 3 months, however, have been frustrating to say the least.
We primarily use our VPS as an email exchange, and for an infrequently used FTP server.
In September, our office IP appeared to be blacklisted by the VPS and everyone had to hotspot until this was resolved. In October our VPS was totally offline for a full business day. In November TMZ had scheduled maintenance at midnight Saturday night local time, but due to 'unexpected issues' it is now nearly midday on Monday and we still have no connection.
We have also encountered other issues relating to our cPanel. Countless emails were sent back and forth before support came to a realisation that our cPanel was running an old version, information I had provided in literally the first email. Once I got out the credit card to buy additional services provided by TMZ, our issues were finally resolved.
They advertise Free SSL Certificates included in Managed VPS - I was told, verbatim, "managed support does not include providing SSL certificates".
This next bit is only speculative. According to a bit of googling, tmzVPS was acquired by Cloud Equity Group in August. We have had a huge uptick in issues since then. I suspect some decisions may have been made higher up the chain to "get returns for the shareholders" and as a result tmzVPS's service has suffered greatly.
It's cheap and it's nasty. Steer clear.
We primarily use our VPS as an email exchange, and for an infrequently used FTP server.
In September, our office IP appeared to be blacklisted by the VPS and everyone had to hotspot until this was resolved. In October our VPS was totally offline for a full business day. In November TMZ had scheduled maintenance at midnight Saturday night local time, but due to 'unexpected issues' it is now nearly midday on Monday and we still have no connection.
We have also encountered other issues relating to our cPanel. Countless emails were sent back and forth before support came to a realisation that our cPanel was running an old version, information I had provided in literally the first email. Once I got out the credit card to buy additional services provided by TMZ, our issues were finally resolved.
They advertise Free SSL Certificates included in Managed VPS - I was told, verbatim, "managed support does not include providing SSL certificates".
This next bit is only speculative. According to a bit of googling, tmzVPS was acquired by Cloud Equity Group in August. We have had a huge uptick in issues since then. I suspect some decisions may have been made higher up the chain to "get returns for the shareholders" and as a result tmzVPS's service has suffered greatly.
It's cheap and it's nasty. Steer clear.
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