tmzVPS negative review #38017 by -anonymous- on Oct 2018
tmzVPS got a negative review on
tmzVPS
tmzvps.com is inactive, but is redirected to stablepoint.com
848 N. Rainbow Blvd #169
Las Vegas , NV 89107 US
☎ Phone 877-711-7TMZ
📧 sales@t...tmzvps.com is inactive, but is redirected to stablepoint.com
-anonymous- ( -hidden- )
TMZVPS is a substandard webhosting service that uses double billing to scam extra money from its clients
I was a client of TMZVPS hosting for more than five years, primarily using their service for hosting a number of film and video game related websites.
As a service, TMZVPS is a house of cards; so long as the cards are all aligned just right, the service will have the appearance of being stable. However if any card just slightly gets out of alignment, the entire server falls apart in flames and destruction and continued days of downtime.
This was frequent. TMZVPS was, on a whole, a let down. Their fire fighting skills are terrible; they left me in a lurch numerous times, including one time where a website was in a critical launch period and TMZVPS made a series of bumbling mistakes that kept the site down. Their reaction times were abysmal; their attitude complacent and apathetic. This is a company that just does not give a damn about its clients; they are in it for the money and the money is all they want from you.
Which leads me to the double billing - TMZVPS routinely double billed me over the course of the five years, sneaking in extra charges whenever they could. The first time this occurred I was astounded to find that they had double billed over $700. I took up the issue with them and they bullheadedly refused to even consider a refund, offering instead a credit. I became beaten down and so accepted this, though in looking back, I should not have.
Just this last month, I discovered the company had again been sneaking in double charges. They had never stopped. I again took up the issue with them and found they had charged over $1200 above and beyond what they should have. And - again! - they refuse to refund the money, claiming that anything a client pays them is there's no matter what, regardless of whether it's deserved.
TMZVPS uses a few social engineering methods to hide their double charging. First, they do not show whether there is a credit within the user account or other commonly accessed status. You have to *ask* them if you have a credit. It's intentionally not displayed - or if it is, it's quite hidden - as they keep it on the downlow hoping you might not notice that they owe you money.
If you have a credit with any other company out there in the ether, and a new charge comes up - the charge is typically applied to the credit, first. TMZVPS does not do this and it is another social engineering method they use to skim money. All new charges will ping whatever payment method you have setup, and the credit they have stored will be ignored - instead that credit will grow, hidden away from your view, until they have hundreds if not thousands of dollars that they will refuse to refund you "because its theirs now".
Further, you might think that if a company steals from you by sneaking in double charges, that you might want to turn towards your bank for help (and you should); realize that TMZVPS has small-print weasel-words in their Terms of Service, which they claim gives them the right to lock down your server and hold all of your data ransom should you try to recoup your illegally double charged funds. If this company steals from you - and they will - be sure to copy your server data or migrate it to a new service before reporting the issue to your bank, as it will be held for ransom against you by TMZVPS once the complaint is made.
TMZVPS is an apathetic webhosting company that will provide you lukewarm and troublefilled service while preying upon your bank account via sneaky double charges. They should not be used or trusted; that this organization does this sort of thing makes them especially unfit to host any data that is at all sensitive. These are not up-n-up and trustworthy people; it would be unwise to trust this sort of organization with anything important at all.
There are plenty of good webhosting services out there who do not scam their own customers; for your own financial and business security, stay away from TMZVPS and use a service that is more reputable. Happy website building.
I was a client of TMZVPS hosting for more than five years, primarily using their service for hosting a number of film and video game related websites.
As a service, TMZVPS is a house of cards; so long as the cards are all aligned just right, the service will have the appearance of being stable. However if any card just slightly gets out of alignment, the entire server falls apart in flames and destruction and continued days of downtime.
This was frequent. TMZVPS was, on a whole, a let down. Their fire fighting skills are terrible; they left me in a lurch numerous times, including one time where a website was in a critical launch period and TMZVPS made a series of bumbling mistakes that kept the site down. Their reaction times were abysmal; their attitude complacent and apathetic. This is a company that just does not give a damn about its clients; they are in it for the money and the money is all they want from you.
Which leads me to the double billing - TMZVPS routinely double billed me over the course of the five years, sneaking in extra charges whenever they could. The first time this occurred I was astounded to find that they had double billed over $700. I took up the issue with them and they bullheadedly refused to even consider a refund, offering instead a credit. I became beaten down and so accepted this, though in looking back, I should not have.
Just this last month, I discovered the company had again been sneaking in double charges. They had never stopped. I again took up the issue with them and found they had charged over $1200 above and beyond what they should have. And - again! - they refuse to refund the money, claiming that anything a client pays them is there's no matter what, regardless of whether it's deserved.
TMZVPS uses a few social engineering methods to hide their double charging. First, they do not show whether there is a credit within the user account or other commonly accessed status. You have to *ask* them if you have a credit. It's intentionally not displayed - or if it is, it's quite hidden - as they keep it on the downlow hoping you might not notice that they owe you money.
If you have a credit with any other company out there in the ether, and a new charge comes up - the charge is typically applied to the credit, first. TMZVPS does not do this and it is another social engineering method they use to skim money. All new charges will ping whatever payment method you have setup, and the credit they have stored will be ignored - instead that credit will grow, hidden away from your view, until they have hundreds if not thousands of dollars that they will refuse to refund you "because its theirs now".
Further, you might think that if a company steals from you by sneaking in double charges, that you might want to turn towards your bank for help (and you should); realize that TMZVPS has small-print weasel-words in their Terms of Service, which they claim gives them the right to lock down your server and hold all of your data ransom should you try to recoup your illegally double charged funds. If this company steals from you - and they will - be sure to copy your server data or migrate it to a new service before reporting the issue to your bank, as it will be held for ransom against you by TMZVPS once the complaint is made.
TMZVPS is an apathetic webhosting company that will provide you lukewarm and troublefilled service while preying upon your bank account via sneaky double charges. They should not be used or trusted; that this organization does this sort of thing makes them especially unfit to host any data that is at all sensitive. These are not up-n-up and trustworthy people; it would be unwise to trust this sort of organization with anything important at all.
There are plenty of good webhosting services out there who do not scam their own customers; for your own financial and business security, stay away from TMZVPS and use a service that is more reputable. Happy website building.
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