THC Servers negative review #31385 by schwarzes.himmel@g... on 2016
THC Servers got a negative review on and one official response on
Str. Lac de Nuferi Street, Nr. 18, office 1
Chitila , IF 207206 RO
☎ Phone +1.631.259.7718
📧 contact@t...-anonymous- ( schwarzes.himmel@g... )
BEWARE !!
DO NOT BUY THEIR HOSTING !!
They are nothing but a scam. I will narrate what happened briefly.
I signed up for an account with them after seeing an offer, and have been a regular customer since 6 months.
Suddenly one day I received an email saying my account is suspended with reason "site is serving up redirection links to spam or malware".
I am a web developer and I use the hosting only for hosting my own site and client sites which I make. I have been using hostgator and bluehost since several years, NEVER had problems with them.
So I contacted them to find out why. They are just saying we got email from some spam site that my hosting is generating SPAM. And then they ask me to send me my legal documents, ID proof and address proof for verification for ICANN. ICANN ??? ICANN is used in domain registration and not hosting. I told the support staff this, and he is lost, he then changes his sentence and says we need that to verify that you didnt use a fake name and address.
I was like WHAT? I have an account with your for 6 months, you didn't bother about my name and address, and now you are bothering about it. And if they really required these verification, why after 6 months ?? Why not after Sign up ?? Now they have my files and everything and harassing me to send documents or they won't reactivate my account at all.
I am asking them to send me the backup of my files. They are not even sending that. Instead they are saying to me, do whatever you want and acting very rude in the chat. Here is the proof of their chat.
http://prntscr.com/c2d818
DO NOT BUY THEIR HOSTING, THEY ARE A SCAM !!
DO NOT BUY THEIR HOSTING !!
They are nothing but a scam. I will narrate what happened briefly.
I signed up for an account with them after seeing an offer, and have been a regular customer since 6 months.
Suddenly one day I received an email saying my account is suspended with reason "site is serving up redirection links to spam or malware".
I am a web developer and I use the hosting only for hosting my own site and client sites which I make. I have been using hostgator and bluehost since several years, NEVER had problems with them.
So I contacted them to find out why. They are just saying we got email from some spam site that my hosting is generating SPAM. And then they ask me to send me my legal documents, ID proof and address proof for verification for ICANN. ICANN ??? ICANN is used in domain registration and not hosting. I told the support staff this, and he is lost, he then changes his sentence and says we need that to verify that you didnt use a fake name and address.
I was like WHAT? I have an account with your for 6 months, you didn't bother about my name and address, and now you are bothering about it. And if they really required these verification, why after 6 months ?? Why not after Sign up ?? Now they have my files and everything and harassing me to send documents or they won't reactivate my account at all.
I am asking them to send me the backup of my files. They are not even sending that. Instead they are saying to me, do whatever you want and acting very rude in the chat. Here is the proof of their chat.
http://prntscr.com/c2d818
DO NOT BUY THEIR HOSTING, THEY ARE A SCAM !!
The account was suspended because we received an abuse form SpamHaus.org We've asked for verification documents but they were not provided.
Former client defames our Company because we did not provide him with a full backup of his website - malicious files were reported and malware being sent to internet users.
Below the abuse we received from SpamHaus.org:
--------------------------
We can now tell that the problem outlined below has been fixed. We have kept a full copy of he diagnostic information below. If you were not the person who fixed the problem, we do recommend reading the below section.
The IP removal link now appears at the bottom.
This IP address corresponds to a web site that is infected with a spam or malware forwarding/redirection link.
In other words the site has been hacked and is serving up redirection links to spam or malware. It is also almost certainly sending spam too.
We recommend that you review instructions below so as to prevent this happening in future.
The infected host name is "yesornogroup.com", and this link has an example of the malicious redirect: "http://yesornogroup.com/wp-content/themes/yesorno/" Depending on the infection type, there may be dozens more malicious redirection pages under yesornogroup.com.
WARNING As the link is known to malicious, browsing that link is at your own risk.
If yesornogroup.com is not your host, there is nothing you can do to fix this problem: contact your hoster and have them fix it.
If you are the administrator, searching your web server logs for yesornogroup.com will likely reveal other copies of these malicious links as well as the command-and-control links (often .php).
One hosting company reported that the malicious script was called "mainik.php" and was dropped from Russian IP addresses.
If the problem is not resolved, this will undoubtably get listed again, and runs the risk of having the CBL disallow further removals. So, don't just delist the IP and expect it to stay delisted unless the root cause is solved.
In other words, Fix it! or run the risk of self-removals being refused in future listings.
---------
Thank you!
Marketing representative (eliana.f@t..., ).
Former client defames our Company because we did not provide him with a full backup of his website - malicious files were reported and malware being sent to internet users.
Below the abuse we received from SpamHaus.org:
--------------------------
We can now tell that the problem outlined below has been fixed. We have kept a full copy of he diagnostic information below. If you were not the person who fixed the problem, we do recommend reading the below section.
The IP removal link now appears at the bottom.
This IP address corresponds to a web site that is infected with a spam or malware forwarding/redirection link.
In other words the site has been hacked and is serving up redirection links to spam or malware. It is also almost certainly sending spam too.
We recommend that you review instructions below so as to prevent this happening in future.
The infected host name is "yesornogroup.com", and this link has an example of the malicious redirect: "http://yesornogroup.com/wp-content/themes/yesorno/" Depending on the infection type, there may be dozens more malicious redirection pages under yesornogroup.com.
WARNING As the link is known to malicious, browsing that link is at your own risk.
If yesornogroup.com is not your host, there is nothing you can do to fix this problem: contact your hoster and have them fix it.
If you are the administrator, searching your web server logs for yesornogroup.com will likely reveal other copies of these malicious links as well as the command-and-control links (often .php).
One hosting company reported that the malicious script was called "mainik.php" and was dropped from Russian IP addresses.
If the problem is not resolved, this will undoubtably get listed again, and runs the risk of having the CBL disallow further removals. So, don't just delist the IP and expect it to stay delisted unless the root cause is solved.
In other words, Fix it! or run the risk of self-removals being refused in future listings.
---------
Thank you!
Marketing representative (eliana.f@t..., ).
91 out of 94 users found this review to be helpful!