Terremark negative review #17885 by Terremark customer (Me@h...)
Terremark got a negative review on
Terremark
terremark.com is inactive, but is redirected to verizonenterprise.com
One Biscayne Tower 2 S. Biscayne Blvd., Suite 2800
Miami , FL 33131 US
☎ Phone +1 305 860 7877
📠 Fax +1 305 856 8190
📧 support@t...terremark.com is inactive, but is redirected to verizonenterprise.com
Terremark customer ( Me@h... )
Lies, Incompetence, Stupidity
Project to build a clients Datacenter in Terremark space.
Terremark terms not spelled out in agreement, refused to integrate a specific vendor's gear to attached to their cloud services. The suprise result was we took a hit in restocking fees, and our client had to swallow another $20K charge to purchase gear they found acceptable. Extensive research and documentation provided to them supporting vendor interoperability. No use, attempting to reason with
them on an engineering level was a complete waste of time. Idiot, non technical Terremark PM treated
our team as if we were stupid and expected us to be mindreaders...
Thier so called engineering staff are completely clueless when it comes to industry standards such as etherchannel and load balanced 802.1d STP and interior routing solutions. They were puzzled by the request, had to 'get back to us' and when they did attempted to fleece our client again by sending us an astronomical quote. Needless to say when our contract is up, they will be handed their hat...
Project to build a clients Datacenter in Terremark space.
Terremark terms not spelled out in agreement, refused to integrate a specific vendor's gear to attached to their cloud services. The suprise result was we took a hit in restocking fees, and our client had to swallow another $20K charge to purchase gear they found acceptable. Extensive research and documentation provided to them supporting vendor interoperability. No use, attempting to reason with
them on an engineering level was a complete waste of time. Idiot, non technical Terremark PM treated
our team as if we were stupid and expected us to be mindreaders...
Thier so called engineering staff are completely clueless when it comes to industry standards such as etherchannel and load balanced 802.1d STP and interior routing solutions. They were puzzled by the request, had to 'get back to us' and when they did attempted to fleece our client again by sending us an astronomical quote. Needless to say when our contract is up, they will be handed their hat...
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