Tailor Made Servers negative review #16832 by Dave on Jun 2011
Tailor Made Servers got a negative review on
4480 Fairway Dr
Carrollton , TX 75010 US
☎ Phone +1 214 636 5403
📠 Fax +1 214 774 2513
📧 joseq@j...Dave ( -no email- )
The only thing you can rely on from this company is excuses and bluffs. From the first week we have had problems which for a gaming server costs us players and money. The server had to be repaired 3 times during our experience. One time the repair took 10+ days. The final straw came when a kid decided to DDOS our server for kicks since we are the #1 server for our game. Not only could they not stop an amateur DDOS but tried to bluff their way through it by saying they would ban the IP and pursue legal action if it lasted more 24 hours. For those unaware of how a DDOS attack works. It's not just 1 IP it can be hundreds or even thousands. It requires quickly banning the offending IPS until there are none left. For a server company I was shocked they had no clue how to stop a DDOS attack besides telling us to pay $300 for more bandwidth. After 2 days of leaving us to the DDOS attacker's mercy, they not only didn't help us or pursue legal action, they decided not to deal with. No w what do you mean by not deal with it? Because the DDOS attacker was using up some of their bandwidth they decided to cancel our contract to make the problem go away. They are unreliable company that will take your money and kick you out the second they need to do work.
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