Smarter ASP.NET negative review #58656 by -anonymous- on Feb 2022
Smarter ASP.NET got a negative review on
1455 Monterey Pass Road #204
Monterey Park , CA 91754 US
☎ Phone 1-877-667-9492
📧 sales@s...-anonymous- ( -hidden- )
I created an account with Smarteasp. It was the Trial account which I could use for 60 days free. Immediately I was met with a limit on disk space which halted my Wordpress migration. I was told that Smarterasp limits new accounts and I had to 'request' more disk space.
No problem, I asked for more room... they gave me 2 gigs. That was still not enough and so I upgraded to the Paid plan which offered "unlimited" disk space. I sent over my Wordpress blog in the form of an Updraft Plus backup. Then again the process was halted because I'd used 15 gigs of ZIP files from Updraft Plus.
These files would have been deleted after the migration was completed. Nope, I had to again contact Smarterasp and again ask for more disk room for the 'unlimited' plan.
They even told me that the ZIP files were 'useless' and should be deleted and if I wanted to store them, to go to an even higher paid plan. Keep in mind all the plans are unlimited so this made no sense.
I understand that there are inode limits and mass storage limits in place for most unlimited hosting but I was only 15 gigs into an unlimited plan, with files that were due to be deleted after Updraft completed it's process.
I requested a refund for the 3 months I prepaid, and had used only 2 days of (2 days plus the first day of a 60 day trial).
This company sucks... I cannot recommend them. Their disk usage begging, their lack of understanding on Wordpress migrations and their useless trial package that won't allow you to even test Wordpress.
No problem, I asked for more room... they gave me 2 gigs. That was still not enough and so I upgraded to the Paid plan which offered "unlimited" disk space. I sent over my Wordpress blog in the form of an Updraft Plus backup. Then again the process was halted because I'd used 15 gigs of ZIP files from Updraft Plus.
These files would have been deleted after the migration was completed. Nope, I had to again contact Smarterasp and again ask for more disk room for the 'unlimited' plan.
They even told me that the ZIP files were 'useless' and should be deleted and if I wanted to store them, to go to an even higher paid plan. Keep in mind all the plans are unlimited so this made no sense.
I understand that there are inode limits and mass storage limits in place for most unlimited hosting but I was only 15 gigs into an unlimited plan, with files that were due to be deleted after Updraft completed it's process.
I requested a refund for the 3 months I prepaid, and had used only 2 days of (2 days plus the first day of a 60 day trial).
This company sucks... I cannot recommend them. Their disk usage begging, their lack of understanding on Wordpress migrations and their useless trial package that won't allow you to even test Wordpress.
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