Reseller Club negative review #66097 by eugene.bunin@g... on Dec 2024
Reseller Club got a negative review on
Unit No. 501, 5th Floor & Unit IT Building No. 3 NESCO IT Park
Mumbai , MH 400063 IN
☎ Phone +91 22 3079 7676
📠 Fax +91 22 3079 7679
📧 contact@r...-anonymous- ( eugene.bunin@g... )
Arbitrary bans, do not reply to communications - please stay away
We are a database project that documents political prisoners in China's Xinjiang region, and have been using Reseller Club's domain for over 6 years. Recently, they received a bad-faith anonymous complaint - likely originating with the Chinese government - that accused us of violating the rights of the political prisoners by posting identifying information about them without their consent (consent is impossible, since they are in prison and Xinjiang is a police state).
Reseller Club treated the complaint at face value, did not engage in any dialogue with us or ask us for anything, and then simply pulled the plug on our site (a product of over 50000 people hours, used/linked by multiple organizations and governments around the world). Even after suspending the domain, they have not replied to any e-mails or correspondence (dozens of people have also written to them to complain), and do not have a phone number that picks up, with an automated message telling the caller to use their site. They are not releasing the domain for transfer elsewhere either, and our site remains down.
Their behavior is unprofessional and incompetent in the best case, and shady and criminal in the worst.
We are a database project that documents political prisoners in China's Xinjiang region, and have been using Reseller Club's domain for over 6 years. Recently, they received a bad-faith anonymous complaint - likely originating with the Chinese government - that accused us of violating the rights of the political prisoners by posting identifying information about them without their consent (consent is impossible, since they are in prison and Xinjiang is a police state).
Reseller Club treated the complaint at face value, did not engage in any dialogue with us or ask us for anything, and then simply pulled the plug on our site (a product of over 50000 people hours, used/linked by multiple organizations and governments around the world). Even after suspending the domain, they have not replied to any e-mails or correspondence (dozens of people have also written to them to complain), and do not have a phone number that picks up, with an automated message telling the caller to use their site. They are not releasing the domain for transfer elsewhere either, and our site remains down.
Their behavior is unprofessional and incompetent in the best case, and shady and criminal in the worst.
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