Rack Corp positive review #26462 by Richard (det0x1331@g...) on 2014
Rack Corp got a positive review on
Richard ( det0x1331@g... )
Nscorp is a great company to go with and has been awesome in helping me out with issues with my server
I have known this company for a while. and when the time came to get hosting they were my one and only choice. I could have gone to another cheap and nasty hosting provider who would have given me a virtual server on a shared line with "Burstable speeds up to 100mbps" and they would have given me something that would go down from time to time and just given me a server and a password and a pat on the head and thats it... instead these guys truly deliver. If they say you get 100mbps dedicated link. That is what you get. They can make nearly anything possible and put you nearly anywhere in the world.
The longest I have had to wait for a support query to be handled is 5 minutes. I submitted a critical ticket and it was responded to immediately. < 1 min find me someone with that kind of customer service.
I have multiple servers with these guys now.
From Germany to Sydney to Melbourne. The big difference is they are not a reseller. They own the hardware that you use.
Here is a ping output from one of the virtual machines I have with them.
$ ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=58 time=2.14 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=58 time=1.22 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=58 time=1.26 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=58 time=0.916 ms
64 bytes from 8.8.8.8: icmp_seq=5 ttl=58 time=0.897 ms
64 bytes from 8.8.8.8: icmp_seq=6 ttl=58 time=0.911 ms
64 bytes from 8.8.8.8: icmp_seq=7 ttl=58 time=1.92 ms
64 bytes from 8.8.8.8: icmp_seq=8 ttl=58 time=0.973 ms
64 bytes from 8.8.8.8: icmp_seq=9 ttl=58 time=0.877 ms
64 bytes from 8.8.8.8: icmp_seq=10 ttl=58 time=1.86 ms
64 bytes from 8.8.8.8: icmp_seq=11 ttl=58 time=3.21 ms
64 bytes from 8.8.8.8: icmp_seq=12 ttl=58 time=1.22 ms
64 bytes from 8.8.8.8: icmp_seq=13 ttl=58 time=5.18 ms
64 bytes from 8.8.8.8: icmp_seq=14 ttl=58 time=8.67 ms
--- 8.8.8.8 ping statistics ---
14 packets transmitted, 14 received, 0% packet loss, time 13845ms
rtt min/avg/max/mdev = 0.877/2.235/8.678/2.124 ms
here it is from home :
C:\Windows>ping 8.8.8.8
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=979ms TTL=55
Reply from 8.8.8.8: bytes=32 time=988ms TTL=55
Reply from 8.8.8.8: bytes=32 time=1327ms TTL=55
Reply from 8.8.8.8: bytes=32 time=1054ms TTL=55
custom panel - unreal.
quick response times to tickets.
no down time ever.
price is good especially for what I am getting for it.
customer support is pretty good
I have known this company for a while. and when the time came to get hosting they were my one and only choice. I could have gone to another cheap and nasty hosting provider who would have given me a virtual server on a shared line with "Burstable speeds up to 100mbps" and they would have given me something that would go down from time to time and just given me a server and a password and a pat on the head and thats it... instead these guys truly deliver. If they say you get 100mbps dedicated link. That is what you get. They can make nearly anything possible and put you nearly anywhere in the world.
The longest I have had to wait for a support query to be handled is 5 minutes. I submitted a critical ticket and it was responded to immediately. < 1 min find me someone with that kind of customer service.
I have multiple servers with these guys now.
From Germany to Sydney to Melbourne. The big difference is they are not a reseller. They own the hardware that you use.
Here is a ping output from one of the virtual machines I have with them.
$ ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=58 time=2.14 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=58 time=1.22 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=58 time=1.26 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=58 time=0.916 ms
64 bytes from 8.8.8.8: icmp_seq=5 ttl=58 time=0.897 ms
64 bytes from 8.8.8.8: icmp_seq=6 ttl=58 time=0.911 ms
64 bytes from 8.8.8.8: icmp_seq=7 ttl=58 time=1.92 ms
64 bytes from 8.8.8.8: icmp_seq=8 ttl=58 time=0.973 ms
64 bytes from 8.8.8.8: icmp_seq=9 ttl=58 time=0.877 ms
64 bytes from 8.8.8.8: icmp_seq=10 ttl=58 time=1.86 ms
64 bytes from 8.8.8.8: icmp_seq=11 ttl=58 time=3.21 ms
64 bytes from 8.8.8.8: icmp_seq=12 ttl=58 time=1.22 ms
64 bytes from 8.8.8.8: icmp_seq=13 ttl=58 time=5.18 ms
64 bytes from 8.8.8.8: icmp_seq=14 ttl=58 time=8.67 ms
--- 8.8.8.8 ping statistics ---
14 packets transmitted, 14 received, 0% packet loss, time 13845ms
rtt min/avg/max/mdev = 0.877/2.235/8.678/2.124 ms
here it is from home :
C:\Windows>ping 8.8.8.8
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=979ms TTL=55
Reply from 8.8.8.8: bytes=32 time=988ms TTL=55
Reply from 8.8.8.8: bytes=32 time=1327ms TTL=55
Reply from 8.8.8.8: bytes=32 time=1054ms TTL=55
custom panel - unreal.
quick response times to tickets.
no down time ever.
price is good especially for what I am getting for it.
customer support is pretty good
59 out of 68 users found this review to be helpful!