Pappa Shop negative review #17123 by Shawn Mattsson (scmatts@c...)
Pappa Shop got a negative review on and one official response on
Shawn Mattsson ( scmatts@c... )
Caution- Things have changed
PappaShop used to be great but now things have changed. I receive nasty, usless responces to my email questions. No one will answer the phone. The do not seem to care that I am loosing money waiting for their response. Instead of offering help they outlined the proceedure for cancelling my service. Start with another web host before you have to move your whole site.
PappaShop used to be great but now things have changed. I receive nasty, usless responces to my email questions. No one will answer the phone. The do not seem to care that I am loosing money waiting for their response. Instead of offering help they outlined the proceedure for cancelling my service. Start with another web host before you have to move your whole site.
Posted by Shawn,
While trying to install Google Analytics I went into the Template section and clicked customize like the Knowledgebase article advises. Now the left side of my page is light blue and purple but we had it set to black and white.
Would you please change the color or tell me how to do it?
Thanks so much,
Shawn
Posted by PappaShop on Saturday 9th July 2011 at 13:45
You can select the template from the dropdown list, check both little boxes under the dropdown list and then click Apply. This will reset the original template.
Thank you,
From the desk of Jocelyn C.P.
Posted by Shawn on Sunday 10th July 2011 at 02:38
The bottom check box will not stay checked. I am not using the original template. Don modified it so the whole page looks black. Would you please look at my page and see how it is blue on the left. That blue part was black so that it matched the rest of the page. Jocelyn
Staff
Posted by PappaShop on Sunday 10th July 2011 at 22:07
You will have to edit the template again. CLick on the template from the dropdown list and click the Customize button and reapply your changes.
Thank you,
From the desk of Jocelyn C.P.
Posted by Shawn on Sunday 10th July 2011 at 22:26
Maybe it does not matter to you but this is very serious to me. My site is very small and no one is going to buy anything from a site that looks rediculous. Please advise me how to change the left side color to black or advise me how to shut down this site! I have no idea how to do it myself.
Shawn
Posted by PappaShop on Monday 11th July 2011 at 13:28
We offer our templates for you to use on your site. You are welcome to change anything you want as long as you are familiar with html and/or photo editing. We offer instructions in our knowledgebase as to how to access the template in order to edit it.
If you are unhappy here is how to cancel.
Log into the client area, click on Hosting then click on View Details and scroll to the bottom and click on Request Cancellation.
Thank you,
From the desk of Jocelyn C.P.
Marketing representative (alex@p..., ).
While trying to install Google Analytics I went into the Template section and clicked customize like the Knowledgebase article advises. Now the left side of my page is light blue and purple but we had it set to black and white.
Would you please change the color or tell me how to do it?
Thanks so much,
Shawn
Posted by PappaShop on Saturday 9th July 2011 at 13:45
You can select the template from the dropdown list, check both little boxes under the dropdown list and then click Apply. This will reset the original template.
Thank you,
From the desk of Jocelyn C.P.
Posted by Shawn on Sunday 10th July 2011 at 02:38
The bottom check box will not stay checked. I am not using the original template. Don modified it so the whole page looks black. Would you please look at my page and see how it is blue on the left. That blue part was black so that it matched the rest of the page. Jocelyn
Staff
Posted by PappaShop on Sunday 10th July 2011 at 22:07
You will have to edit the template again. CLick on the template from the dropdown list and click the Customize button and reapply your changes.
Thank you,
From the desk of Jocelyn C.P.
Posted by Shawn on Sunday 10th July 2011 at 22:26
Maybe it does not matter to you but this is very serious to me. My site is very small and no one is going to buy anything from a site that looks rediculous. Please advise me how to change the left side color to black or advise me how to shut down this site! I have no idea how to do it myself.
Shawn
Posted by PappaShop on Monday 11th July 2011 at 13:28
We offer our templates for you to use on your site. You are welcome to change anything you want as long as you are familiar with html and/or photo editing. We offer instructions in our knowledgebase as to how to access the template in order to edit it.
If you are unhappy here is how to cancel.
Log into the client area, click on Hosting then click on View Details and scroll to the bottom and click on Request Cancellation.
Thank you,
From the desk of Jocelyn C.P.
Marketing representative (alex@p..., ).
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