OVH negative review #16910 by nick (ovh.service@e...) on Jun 2011
OVH got a negative review on
nick ( ovh.service@e... )
Shocking service
hello,
This review is intended to alert the owners of OVH and their investors.
Your Hardware performs great and your ping in Europe is great.
Your staff is not knowledgeable on cPanel, how to connect to servers, server terminology to say the least.
I have rented servers for 8 years from companies like SoftLayer.com and FastHosts.com - they have comparable rates and 100X better service and support.
The ONLY reason I am 'fighting' to keep my OVH server is because you offer SSD + SATA setups - together with Corei7 Chips - these are fast and can perform well for my needs. The other companies dont offer these - YET.
When they do offer them and your service is as it is today I will pull my business away from OVH in a "New York Minute"
good luck -
I DO NOT recommend OVH to anyone that is not a server administrator and has time to work on the server because OVH does not seem 'able' to help. AND in the case that you pay for a ticket to be fixed they have no problem to charge you but they still are not able to help
the success of OVH does not look well
hello,
This review is intended to alert the owners of OVH and their investors.
Your Hardware performs great and your ping in Europe is great.
Your staff is not knowledgeable on cPanel, how to connect to servers, server terminology to say the least.
I have rented servers for 8 years from companies like SoftLayer.com and FastHosts.com - they have comparable rates and 100X better service and support.
The ONLY reason I am 'fighting' to keep my OVH server is because you offer SSD + SATA setups - together with Corei7 Chips - these are fast and can perform well for my needs. The other companies dont offer these - YET.
When they do offer them and your service is as it is today I will pull my business away from OVH in a "New York Minute"
good luck -
I DO NOT recommend OVH to anyone that is not a server administrator and has time to work on the server because OVH does not seem 'able' to help. AND in the case that you pay for a ticket to be fixed they have no problem to charge you but they still are not able to help
the success of OVH does not look well
71 out of 81 users found this review to be helpful!