Orwebhost positive review #32942 by lilgee8@y... on May 2017


Orwebhost got a positive review on
orwebhost.com
Orwebhost
Suite E35, Ikota Shopping Complex, Lekki-Epe Expressway
Lagos 101245
NG
☎ Phone +234 (0) 909-450-7124
Customer review #32942
4/10
-anonymous- ( lilgee8@y... )
Time Hosted 6 mo. to 1 year
Global rating
I Strongly Recommend Orwebhost

I’ll share my experience with you, so you no why I choose orwebhost anyday. The best I can do to show my appreciation is to recommend them.

An old happy client wanted an ecommerce website with advanced ecommerce features including online payment processor. It was my first ecommerce project, so I asked a friend for directions on what technologies to use. He has more experience with ecommerce projects, so he suggested a few tools including opencart, cashenvoy, etc. Then he said that I should use orwebhost when I am ready to host the files. It came as a shock because he has always boasted about using foreign hosting companies, saying that Nigerian hosts are not reliable. So I had to ask why, all he could say was that orwebhost was run by very experienced Nigerian web developers and their servers are located in Netherlands and USA. I took his advice, who am I not to, and I was glad I did.

I finally hosted the website with orwebhost.com and installed Comodo SSL certifcate to secure sensitive information especially credit/debit card details. I tested the website for errors and found nothing until I decided to visit the website on my android phone. I got an error saying “the website is not trusted because it uses an invalid SSL Certificate”. How is this possible? After several hours of trying to solve the issue with no success, I decided to contact orwebhost’s customer care with the issue. They responded within minutes and told me that the error only occured when I added “www” to the domain name, because the SSL is only valid for the domain name without “www”, i.e. “https://thewebsite.com” and not “https://www.thewebsite .com” and that computer browsers ignore the error but not smart phone browsers.

Now, I was faced with part two problem, how to redirect all the website traffic to https://thewebsite.com. After another few hours with no success, I contacted them again with the new issue. Within minutes, as if they were just waiting for me, they responded saying that they will have to login to my cpanel and edit the “.htaccess file”. With speed I granted them permission. They have access to my cpanel, so they could have logged in without my permission and I wouldn’t know, but they didn’t. Minutes later, I recieved an email alert saying “The issue has been resolved”. I checked to comfirm it and it was resolved. This is how I decided to stick with orwebhost.com.

I would have had serious problems with this loyal client, not for the help of their support team. Thanks to OrWebHost.

42 out of 45 users found this review to be helpful!

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