One.com negative review #13663 by -anonymous- on Nov 2010
One.com got a negative review on
Two Fountain Square 11921 Freedom Drive, Suite 550
Reston , MI VA 20190 US
☎ Phone +1 989 498 2100
📧 sales@o...-anonymous- ( -no email- )
Illeagal Contract Binding / Negativ Avtals Binding!!
The problem with one is that they have purposely removed a cancellation function from their control panel and setup a policy so that you need to contact one within some months of your account expiring to cancel your hosting, otherwise they will charge you for a full year again. If you do not pay this unfair (and illegal) full years subscription they will send the claim to a collection agency (inkasso), and then to the state collection (kronofogden).
This act is not legal in Eu, and also cable company in Sweden some years again got into trouble over the same issue. This practice is considered not to be in the consumers interest. One.com is fully aware of this but choose to ignore it and prey on the fact that most people do not know how to deal with the collection agency and just pay the fee. If you find yourself in this situation, simply state to the collection ageny in writing or fax, or by writing on and faxing back the bill with "Contest: Illeagal Contract Binding / Bestrida: Negativ Avtals Binding!!" ,one will have no legal choice but to withdrawl the claim (within 5 days i believe).
The problem with one is that they have purposely removed a cancellation function from their control panel and setup a policy so that you need to contact one within some months of your account expiring to cancel your hosting, otherwise they will charge you for a full year again. If you do not pay this unfair (and illegal) full years subscription they will send the claim to a collection agency (inkasso), and then to the state collection (kronofogden).
This act is not legal in Eu, and also cable company in Sweden some years again got into trouble over the same issue. This practice is considered not to be in the consumers interest. One.com is fully aware of this but choose to ignore it and prey on the fact that most people do not know how to deal with the collection agency and just pay the fee. If you find yourself in this situation, simply state to the collection ageny in writing or fax, or by writing on and faxing back the bill with "Contest: Illeagal Contract Binding / Bestrida: Negativ Avtals Binding!!" ,one will have no legal choice but to withdrawl the claim (within 5 days i believe).
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