Netfirms negative review #7259 by George (post58364ca@h...) on 2009
Netfirms got a negative review on and one official response on
George ( post58364ca@h... )
Issues with slow speeds and email issues seem to arise soon after a repair or reboot was preformed.. Mysql servers are overloaded creating slow speeds.
Official response from us, Netfirms.
My name is Dan and I'm the webmaster at Netfirms. I wanted to take the time to address some of the concerns that have been listed here over the last little while.
I am not here to deny or rebut any of the complaints listed below. In fact I can attest that most of the issues brought up have been genuine concerns of ours and have not gone unnoticed.
Please note that over the last year and a half Netfirms has completed a move to a brand new office location and on-site data center. We have greatly expanded our capabilities with this new 21,000 sq ft. server room and have already begun the migration process for some of our clients. The move to this new location will allow us to address a lot of the performance issues that some people have complained about.
As email and webmail have been a recurring complaint we have launched a brand new webmail service which has addressed the concerns our clients have had.
Including the upgrades to our data center there are a lot more new things to come this year such as our recently launched twitter domain registration feature, vps servers, improvements to our affiliate programs and much more...
If anyone has any questions or concerns feel free to contact me directly, via twitter, or through our support center at netfirms.com and I'll be glad to answer any questions or concerns you may have.
Dan F.
daniel@netfirms.com
Marketing representative (flora.chan@netfirms.com, ).
My name is Dan and I'm the webmaster at Netfirms. I wanted to take the time to address some of the concerns that have been listed here over the last little while.
I am not here to deny or rebut any of the complaints listed below. In fact I can attest that most of the issues brought up have been genuine concerns of ours and have not gone unnoticed.
Please note that over the last year and a half Netfirms has completed a move to a brand new office location and on-site data center. We have greatly expanded our capabilities with this new 21,000 sq ft. server room and have already begun the migration process for some of our clients. The move to this new location will allow us to address a lot of the performance issues that some people have complained about.
As email and webmail have been a recurring complaint we have launched a brand new webmail service which has addressed the concerns our clients have had.
Including the upgrades to our data center there are a lot more new things to come this year such as our recently launched twitter domain registration feature, vps servers, improvements to our affiliate programs and much more...
If anyone has any questions or concerns feel free to contact me directly, via twitter, or through our support center at netfirms.com and I'll be glad to answer any questions or concerns you may have.
Dan F.
daniel@netfirms.com
Marketing representative (flora.chan@netfirms.com, ).
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