Netfirms negative review #19524 by ootws (jaretbartsch@y...) on 2012

Netfirms got a negative review on
7030 Woodbine Ave
Markham , ON l3r 6g2
Tel 866-317-4678
Customer review #19524
ootws ( jaretbartsch@y... )
Time Hosted 2 to 3 years
Global rating
Prices / Cost
Customer Relation
Control Panel
Netfirms Panel Stinks!

We started hosting our domain with Netfirms over two years ago. Since we have had our domain there, there have been many issues trying to get everything for our domain and subdomains set up correctly to suit our needs. Netfirms refuses to co-operate with us and add records to the addresses we need records assigned to. Their hosting and domain control panel is rather featureless and things in their hosting department are always broken such as curl which was broken for over a year. When we needed stealth URL forwarding (though the option was there) the option in the panel failed and probably still does fail. We simply gave up on trying to use that feature because creating the workaround pages they want people to use was such a waste of time for us.

Now, our website is pending new reconstruction because everything was designed to work (on our servers) with Netfirms domain registration and setup, but now that we have experienced these issues growing larger and not being addressed by Netfirms or new features being added to their service and control panel, we have to leave Netfirms. We expected things to change with features in two years, but nothing much has changed other than the fact that they've put themselves on Twitter and Facebook.

Bottom line - Netfirms is a below average (by far) hosting provider for domains and web space similar to the crappy consumer scheme as Their system comes first before the consumer and that is simply bad practice for any hosting provider.

96 out of 98 users found this review to be helpful!