MyReseller Home review #34157 by XenHost (xenhostofficial@g...)
MyReseller Home got a negative review on
XenHost ( xenhostofficial@g... )
Two words, fucking shit.
I'm here to submit a review of MyResellerHome.com. I bought a reseller package from them that cost me $34.95 a month ($25.51 after discount). I loved it at first then everything started grinding to a halt, I had a free SSL, free WHMCS license, and a free dedicated ip. It took them over 2 days to issue the SSL, over 3 to issue the WHMCS license and i've yet to get the dedicated ip (because they have none). I got suspicious and did some research and looked at some reviews, apparently they host all of their clients on a single dedicated server, this company is a decent size so that's why everything is so slow. They claim to be out of Florida but that's also untrue. The phone number on their website is fake also. I do admin, their live support is decently fast at replying but can hardly speak english. I was fed up, I wanted a refund, which they are supposed to give if the client is not satisfied under 30 days. I placed a ticket and contacted live chat after the ticket went over 2 days without an answer (Which is odd for a decently big company). Live chat told me that they submitted it to a "Senior Billing" person. A week has passed and i've yet to get a reply, contacted live chat multiple times, opened numerous tickets. I looked at some more reviews and apparently they just won't give you the refund. After I figured that out I filed a dispute through PayPal and they just responded right before I posted this. I gave PayPal the links to the reviews and pictures of my invoice, if I don't get my money back through PayPal then i'll just file fraud through my bank and i'll guarantee I get my money back. It's not like $20 broke me or anything, i'm just pissed that I was taken advantage of by an indian scam web hosting company.
Be warned.
I'm here to submit a review of MyResellerHome.com. I bought a reseller package from them that cost me $34.95 a month ($25.51 after discount). I loved it at first then everything started grinding to a halt, I had a free SSL, free WHMCS license, and a free dedicated ip. It took them over 2 days to issue the SSL, over 3 to issue the WHMCS license and i've yet to get the dedicated ip (because they have none). I got suspicious and did some research and looked at some reviews, apparently they host all of their clients on a single dedicated server, this company is a decent size so that's why everything is so slow. They claim to be out of Florida but that's also untrue. The phone number on their website is fake also. I do admin, their live support is decently fast at replying but can hardly speak english. I was fed up, I wanted a refund, which they are supposed to give if the client is not satisfied under 30 days. I placed a ticket and contacted live chat after the ticket went over 2 days without an answer (Which is odd for a decently big company). Live chat told me that they submitted it to a "Senior Billing" person. A week has passed and i've yet to get a reply, contacted live chat multiple times, opened numerous tickets. I looked at some more reviews and apparently they just won't give you the refund. After I figured that out I filed a dispute through PayPal and they just responded right before I posted this. I gave PayPal the links to the reviews and pictures of my invoice, if I don't get my money back through PayPal then i'll just file fraud through my bank and i'll guarantee I get my money back. It's not like $20 broke me or anything, i'm just pissed that I was taken advantage of by an indian scam web hosting company.
Be warned.
76 out of 84 users found this review to be helpful!