Just Host negative review #5268 by Ian Champ (ian.champ72@g...)

Just Host got a negative review on

Just Host
111 E Broadway
Glendale , CA 91206
Phone +1.8887557585
Customer review #5268
Ian Champ ( ian.champ72@g... )
Time Hosted 1 to 3 months
Global rating
Price / Cost
Customer Relation
Control Panel
Decided on JustHost for my new e-business and have regretted it ever since! I had sooo many problems in the early days just getting 2 sub domains up and running - the support sucks big time - they write to you as though you are a complete propeller head like they are. When you get frustrated, suddenly things start working and they send you the user name and password they have failed to explain to you. To add a subscribe page took 2 weeks!
Recently decided to go in and edit one of my sites. Could not change text format, or size, although underline and bold worked. Support said use rvsitebuilder (new feature) and that was even worse. They kept adding text to prove it was working but I could only chnage font once, and then not at all and could not change size.
At one point I received an answer from support that had nothing to do with the problem.
Now trying to a) get my money back, b) the domain authorisation transfer code so I can use another host that does work! Have been recommended to Dreamhost, so I will check it out.

Just heard from support, they are now suggesting I have entered an incorrect link! If so, how could I get into the site, and also the link was cot and pasted from their data!

Also just heard that matter has been passed to billing department. You never know.....

They may be cheap, and that's the rub - pay peanuts you get monkeys.

65 out of 75 users found this review to be helpful!