Just Host negative review #5028 by Augustin (uciucubelu@y...) on 2009

Just Host got a negative review on

justhost.com
Just Host
111 E Broadway
Glendale , CA 91206
US
Phone +1.8887557585
Customer review #5028
1/10
Augustin ( uciucubelu@y... )
Time Hosted 3 to 6 months
Global rating
Customer Relation
Hello!
In the past i have host my website www.autobamm.com on the justhost.com servers.
After few month one of their's servers was down because technical problems.
My website was down also, the same my business. At that moment i was thought it is about few hours problem... but after 2-3 days i contact them... after 48 hours i was able to acces my website, but...
A LOT OF PROBLEMS:
1. My forum was the first version... no other improved version was found on theirs servers
2. My userlist database was lost (about 400 users)
3. More then 17GB of important files was lost
4. I've contact customer service more than 6 times (Luke, Lindsay, Ana, Kevin, etc) and each time i've told my story.
I was asking the company to pay my guy who has made the forum with 300 euro, another 300 euro for updating the site with links, details and so on... but nobody contact with me when something it is going wrong.
No billing person contact with me! Ticket #128063 it is posted for more than 4 days...
5. After my problem... all advice me to pay again some money for backup my website in the future... this sounds like a shiiiiit
Conclusion: Very poor service from www.justhost.com. Don't affiliate to them!

73 out of 74 users found this review to be helpful!