Jump Line negative review #4575 by TIEN NGUYEN (trizero07@y...)

Jump Line got a negative review on Apr 14, 2009

TIEN NGUYEN ( trizero07@y... )

I had my site and domain (bienhoangtap.com) hosted on DigitalSpace, aka jumpline from July last year. Everything has been fine since April 10th this year. My site suddenly disappeared without any notice. I even could not log into my account. When I called (from United Kingdom), it took me nearly half an hour to finally get someone answering the phone. And I was told that my site abused their server, produced lots of loads and so on. Meanwhile, my site is only a small forum of roughly 50 people and nothing happened for a long time. The thing made me most angry is that they remove my site without making any contact or support to identify the source of problem. Poor me when I so believed in them that I did not back up my database for a long time since I am quite busy at that moment. When I begged them to put my site online again for a couple of minutes, they promised to do so after 5 - 10 mins but did nothing. It wasted me another couple of value hours. Too angry and disappointed.
I would recommend you this hosting company if you love to have some bullshit service and the worst nightmare customer service a hosting company could offer

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