Internet Solutions negative review #35230 by -anonymous- on Apr 2018
Internet Solutions got a negative review on
Room 1104, Crawford House 70 Queen's Rd. Central
Hong Hong HK
☎ Phone (852) 2892-7364
📧 support@i...-anonymous- ( -hidden- )
I moved my websites over to Internet Solutions HK (ISHK) because my sites had been hacked multiple times at my previous host (Kowloon Hosting), always due to a vulnerability in the software that the ISP is responsible for maintaining (e.g., PHP vulnerability). For awhile ISHK performed well, but ultimately my sites were again hacked. Specifically, I hosted two WordPress sites and one HTML/CSS site, and all were hacked in the same way (a hacker replaced the home pages of all three websites with his own). ISHK was able to revert the sites to their original state, but within a day the sites were again down ("temporarily unable to service your request as it exceeded resource limit") and I had to request that the server admin fix this problem as well. The worst part of my experience is that even though I asserted in my original support ticket that the hack could not have resulted from a WordPress vulnerability, as my HTML/CSS site was also simultaneously hacked, the support staff refused to give me a straight answer regarding the server-side vulnerability that had been exploited (instead I just received generic advice that if I use WordPress I should make sure to "harden" my website).
I still do host other sites on an ISHK SSD Shared Hosting plan, but only because I have been unable to identify any good hosting solution in Hong Kong.
I still do host other sites on an ISHK SSD Shared Hosting plan, but only because I have been unable to identify any good hosting solution in Hong Kong.
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