iFast Net negative review #48256 by kmactavish@g... on Jun 2020
iFast Net got a negative review on
Bulman House, Regent Centre, Gosforth
Newcastle Upon Tyne ne3 3ls UK
☎ Phone +1 415-644-5156
📧 sales@i...-anonymous- ( kmactavish@g... )
Slow to load Wordpress and its most popular e-commerce feature. Re-directed domain to point to another site where this problem was solved. Domain re-direct with iFastNet worked for about two months then. . . . At time of domain and hosting renewal, renewed domain but not hosting. (No transparent way to communicate decision not to continue with hosting.) Re-direct stopped working. Six days of support replies not addressing this problem and not giving any advice/instructions, except well-wishing and "stay safe". No knowledge base info on how-to domain management. Asked repeatedly what I wanted to do. Replied repeatedly either do it or tell me what I am doing wrong with domain management/nameservers. Sent to next level of support. Too much downtime for an e-commerce site. Transferred to another registrar where I never had such problems . . . do not recommend iFastNet--not fast and unable to supply help/service in timely fashion. Finally, no refund for recently re-newed domain registration.
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