Host Upon negative review #6814 by min kyung kim (m2733g@y...)


Host Upon got a negative review on and one official response on
hostupon.com
Host Upon
2 Gladstone Ave, Suite 506
Toronto , ON
CA
☎ Phone 1-866-973-4678
Customer review #6814
1/10
min kyung kim ( m2733g@y... )
Time Hosted 3 to 6 months
Global rating
Features
Price / Cost
Customer Relation
Control Panel
" They advertised with unlimited storage space and unlimited bandwidth but after signing up and paying for the service, I found out that they lied.

If I were you, I would read this before you give them your hard earned money. These mother f***ing Candian a**holes will f**k over your money.

Here's there response after they suspended my account:

min kyung kim || Client 19/09/2009 21:38 My sites currently showing account suspended. Why? Can you look into this and let me know please? ---------------------------- Ip Address: 112.146.139.60

Luke Botha || Staff 19/09/2009 21:48 Hi there, I'll be escalating this ticket. You will be updated shortly. HostUpon Web Hosting www.HostUpon.com

min kyung kim || Client 20/09/2009 03:47 Any status regarding why my sites are suspended? It's been over 6 hours since my sites have been offline. The invoice isn't due until 25th of the month so please let me know why.

Chris M. || Staff 20/09/2009 12:42 Hi The site was suspended for bandwidth abuse. You used over 1TB of bandwidth this month alone. Unfortunately this is a Very high amount of bandwidth to consume. Our dedicated server come with 2TB of bandwidth per month and you used 1TB already. Unfortunately we cannot allow this on our network but I can surely provide you with a full cPanel backup to take to your new host if you like? Thanks and just let us know how you wish to proceed - HostUpon Support Team www.hostupon.com

min kyung kim || Client 20/09/2009 13:50 I signed up and paid for unlimited storage and unlimited bandwidth as you advertised on your site so how can I be over the limit on the bandwidth? "
This customer was transferring TeraBytes of Hardcore Adult Content through our shared hosting plans. We offer unlimited space and bandwidth however using it to transfer massive amounts of pornographic content is unacceptable. We not only warned the client but provided a full backup so they could move to a new provider smoothly. As you can see the client is out of line and will likely be suspended by his/her future host if such activity continues.

The customers domain was 11bangbang.com (adult content so be careful)

Thanks and we hope this explain why this customer left a negative review.

Regards
HostUpon Support Team

Marketing representative (sales@hostupon.com, ).

81 out of 84 users found this review to be helpful!

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