Host Sailor negative review #47299 by -anonymous- on May 2020
Host Sailor got a negative review on and one official response on
Suite No: 1605, Churchill Executive Tower, Burj Khalifa Area, Du
Dubai , 309096 AE
☎ Phone +971 7 222 1602
📧 sales@h...-anonymous- ( -hidden- )
First, they laid down the entire infrastructure. It was not even possible to send a ticket. Then they began to block VPS allegedly for high traffic. Although according to monitoring data, both mine and them, the traffic did not go even beyond 100 Mb / s with the declared gigabit. Trash, not hosting.
Hello there,
We hope you are well.
We are very sorry for the late reply to your review here. As you may still remember, we have already recommended a new service for you to replace what you have been using to solve the issue you have encountered. And the new service you have got could handle your tasks much better and it's running happily ever since then. We have provided quite some details about the new service on other occasions for which we won't repeat here.
We admit it's very unfortunate that your previous service has failed you, but we have many many customers around the world who are very content with our services and products, as well as our competitive prices. We are working very hard to improve our services both on our support quality and products themselves. We would like to mention here that we are developing a new line of products especially for more demanding users like you and more complicated tasks, which we aim at launching hopefully soon.
We would like to hear from you about the new service you are using now, and please let us know how we can assist you further.
We wish you all the best!
Host Sailor Ltd
Marketing representative (Host Sailor - forums@h..., ).
We hope you are well.
We are very sorry for the late reply to your review here. As you may still remember, we have already recommended a new service for you to replace what you have been using to solve the issue you have encountered. And the new service you have got could handle your tasks much better and it's running happily ever since then. We have provided quite some details about the new service on other occasions for which we won't repeat here.
We admit it's very unfortunate that your previous service has failed you, but we have many many customers around the world who are very content with our services and products, as well as our competitive prices. We are working very hard to improve our services both on our support quality and products themselves. We would like to mention here that we are developing a new line of products especially for more demanding users like you and more complicated tasks, which we aim at launching hopefully soon.
We would like to hear from you about the new service you are using now, and please let us know how we can assist you further.
We wish you all the best!
Host Sailor Ltd
Marketing representative (Host Sailor - forums@h..., ).
42 out of 47 users found this review to be helpful!