Host Ripples negative review #48719 by -anonymous- on Jul 2020
Host Ripples got a negative review on
4th Floor Avdhoot Aadhar, Old Gangapur Naka
Nashik , MH 422001 IN
☎ Phone +91 253 665 5000
☎ Phone +1 (253) 785-0589
📧 support@h...-anonymous- ( -hidden- )
No quibble refund, a lie. 72 hours refund, a lie. Instant set up, another lie. Also the 50 % discount did not work and the account was set up with Plesk and not CPanel as requested. A second correct account was set up by them, and this so called instant set up was not. When I contacted them for set up I was asked to provide proof of payment, screen grab and PayPal transaction number. While this is going on I get reminders for unpaid accounts, (which I have paid for). So after losing confidence in this host I decided to go for a refund. I was ignored for 12 days while this so called 72 hour refund was not happening.
When I made further requests it was pointed out that in the terms and conditions I can only make one request for a refund, so I now can't get one. I argue that the other requests were actually reminders of their laziness and not actual further requests they still say " no refund". Eventually they caved and agreed to a refund, but I will have to request this from PayPal and they will OK it. On PayPal’s website it says that the seller is able to authorise a refund by locating the transaction and clicking on Return Payment. So simple, but not this host. Just as they had me proving my payment they are now being equally lazy a second time.
It gets worse. I now receive a further email which quotes a previous mail that informed me of " no refund". So they have now reneged on their promise. So I think my best cause of action is this warning to others seeking to host with Hostripples in India.
When I made further requests it was pointed out that in the terms and conditions I can only make one request for a refund, so I now can't get one. I argue that the other requests were actually reminders of their laziness and not actual further requests they still say " no refund". Eventually they caved and agreed to a refund, but I will have to request this from PayPal and they will OK it. On PayPal’s website it says that the seller is able to authorise a refund by locating the transaction and clicking on Return Payment. So simple, but not this host. Just as they had me proving my payment they are now being equally lazy a second time.
It gets worse. I now receive a further email which quotes a previous mail that informed me of " no refund". So they have now reneged on their promise. So I think my best cause of action is this warning to others seeking to host with Hostripples in India.
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