Host Monster negative review #5617 by Bitso (bitso@t...) on Jul 2009


Host Monster got a negative review on and one official response on
Host Monster
1500 North Priest Drive Suite 200, 2nd Floor
Tempe , AZ 84097
US
☎ Phone 866-573-4678
☎ Phone +1(801) 494-8462

hostmonster.com is inactive, but is redirected to bluehost.com
Customer review #5617
1/10
Bitso ( bitso@t... )
Time Hosted 1 to 2 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
wow where to start. the prices are low for the first year and are a really good deal. But they do that only because they want to lure you in - the regular price is considerably higher and not worth it all considering the limitations they impose.

The initial price is rock bottom at cost to them because they want you to host with them, and then to get trapped in with them because you agreed to min 1-2 years of hosting (1 year at discount rate, 2nd year at full rate). They also bank on lazy or inexperienced webmasters hosting their site and then not knowing how to move their site and thus continuing to host with hostmonster at their regular rate (which is much higher).

They have really bad data limits meaning that even though they offer large amounts of bandwidth they won't let you use it. If you come near anything close to your bandwidth limit or anything higher than a 20+ gigs - they'll cancel your hosting without giving you warning or money back. If you get accidentally dugg or made it on to a social site or get popular overnight prepare to not only have your account suspended (they redirect your site to a nice suspended page that is optimized for their own seo advantage). If you want to be re-enabled prepare to have them upsell you on premium level hosting - that some webmasters agree to just so they can get their site back up and profit from the social network popularity boost.

Dreamhost is a headache, if you get sucessfull they will suspend your account. They stand to profit by you failing or or your site not doing well - for the less resources you use, the more they can upsell to others. Servers are shared on the regular rate, and they routinely offer all sorts of low prices initially to get you in and ordering. They will auto-charge your card - and the scary part is that few people talk back against them because most of the people promoting hostmonster get a commission by referring people- so they try to conceal the ugly truth.

There's a reason why they're #1 on many host reviews - because the link out to the sites redirects through an affiliate link and the owner of the host review site gets a commission for each order/sale.
This sounds like a form response and you mention Dreamhost and our company in the same message. We do not lock anyone into terms in which they pay for 1 year at a discounted rate and a second at a higher rate. All terms are paid for up front and there is a pro-rated refund if you choose to cancel early.
Marketing representative (james@b..., ).

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