Host Monster negative review #2317 by Witekprytek (krzys@w...)

Host Monster got a negative review on and one official response on

hostmonster.com
Host Monster
560 Timpanogos Pkwy
Orem , UT 84097
US
Tel 866-573-4678
Tel +1(801) 494-8462
Customer review #2317
1/10
Witekprytek ( krzys@w... )
Time Hosted under 1 month
Global rating
Features
Prices / Cost
Customer Relation
Control Panel
It is the worst hosting which I ever have!
1. They have technical problem with dns -to add domain and assign it support L2 has spend about 2 days to get it work due to errors in DNS
2. Hosted services flapping (no down but respond times can be so long that you get timeout on specific service - I have logs in my monitoring system)
3. Support is very poor L1 can do nothing only sends standard e-mails and do not exchange informations about tickets between each others, so every time you contact them (regarding this same problem or TT) you have to explain your problem because it is new consultant and have no idea what are you talking about ...it is really fake support
4. They are cheater - in offer you have "$50" promo in google and "$50" promo in yahoo
..hehehe try to get it - nobody care about your google voucher
If you want to register in Yahho - of course you have your promo code but during registration you have to pay $60 deposit !!!!!!!

It is dedicated to people who look on disk space and transfer offered...not for these who want to have working, stable services and professional (!) support
They are oriented to "push" client to the partners (postini, yahoo etc.). Even web site builder is not internal service......

Be careful with hostmonster.........
All tickets and support requests are logged and each technician reviews previous call notes and support ticket requests when helping a customer. We have a number of third party offerings that include coupons and credits for services. The terms for such promotions are controlled by the third party company offering them.
Marketing representative (james@bluehost.com, ).

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