Host MDS negative review #10750 by Scot Meyer (scotchy32000@y...)


Host MDS got a negative review on
hostmds.com
Host MDS
5000 Dufferinf St. 212
Toronto , ON m3h 5t5
CA
☎ Phone +1 (647) 794-1326
Customer review #10750
1/10
Scot Meyer ( scotchy32000@y... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
We have just terminated our contract with HostMDS. Originally it was VistaPages but then a couple of years ago it switched to HostMDS. Their billing department has been unable to process invoices in a timely manner leaving our site down for days. Their technical support staff took our website down without notice because they said we were hacked into. Then when I asked them for a backup (isn't that what they should be doing anyway) they said they didn't have a recent one and restored a backup from 2 years ago which was considerably outdated and caused us to have to redo all our mailing lists and web pages.

Recently when we decided to let the account lapse they all of a sudden processed an automatic payment (of which they have never done in the past 3 yeears) When we asked for a refund they blamed it on us and our inability to cancel the invoice.

Our site was up 97% of the time. We solely chose their service based on price and ability to host JSP pages so I suppose you get what you pay for. They do not seem to be keeping up with the trends of the JSP replacement of JSF and the Apache Web Server and Tomcat containers. When we ask for updated software they told us its not in their plans currently.

88 out of 98 users found this review to be helpful!

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