Host Department negative review #7274 by David R on Oct 2009
Host Department got a negative review on
Host Department
hostdepartment.com is inactive webhosting company!
110 Meadowlands Pkwy Suite 100
Secaucus , NJ NJ 07094 US
☎ Phone (866) 887-4678
📧 hostdepartment.llc@g...hostdepartment.com is inactive webhosting company!
David R ( -no email- )
Host department is a completely awful web host. Let's see if I can remember all the terrible experiences I've had:
* My site was down for 3 days solid for no particular reason.
* FTP access and control panel access to my site has been down for 5 days.
* The "technical support" chat was non-functional for over a month before they said anything about it. It still doesn't work.
* You can send them support email but they will never respond to it.
* There is a separate account for their ticketing site and the password recovery feature says it has sent you an email but really hasn't.
* They always have "network status warnings" up, but they never say anything about actual downtime. They're just advertising more crappy services.
* They claim to give you one domain free with hosting, but let your domain lapse without warning, fail to respond when you ask them about it and make you pay to renew it manually.
* Your sites get spam scripts dumped on them through no fault of your own.
* Their technical support is quite clueless. I moved my domain to godaddy but they seemed oblivious how to accept that transfer.
I never expected my hosting to crash and burn so spectacularly. I'm just glad I was able to grab one precious moment of uptime to get a database dump.
* My site was down for 3 days solid for no particular reason.
* FTP access and control panel access to my site has been down for 5 days.
* The "technical support" chat was non-functional for over a month before they said anything about it. It still doesn't work.
* You can send them support email but they will never respond to it.
* There is a separate account for their ticketing site and the password recovery feature says it has sent you an email but really hasn't.
* They always have "network status warnings" up, but they never say anything about actual downtime. They're just advertising more crappy services.
* They claim to give you one domain free with hosting, but let your domain lapse without warning, fail to respond when you ask them about it and make you pay to renew it manually.
* Your sites get spam scripts dumped on them through no fault of your own.
* Their technical support is quite clueless. I moved my domain to godaddy but they seemed oblivious how to accept that transfer.
I never expected my hosting to crash and burn so spectacularly. I'm just glad I was able to grab one precious moment of uptime to get a database dump.
79 out of 97 users found this review to be helpful!