Go Daddy negative review #5984 by Connie (conraku2@y...) on Jul 2009
Go Daddy got a negative review on
Connie ( conraku2@y... )
After years of not really being happy with GoDaddy I decided to go elsewhere. When I first signed up they talked me into the "privacy" thing which I didn't need. Now I call to get a transfer authorization code and they tell me that I have to get rid of the Privacy through their company "Domains By Proxy" but I don't have the special user ID and password necessary to gain access and can't get it because the e-mail address is set up for Domains by Proxy and that is an e-mail address that has not been in use for several years. I changed my e-mail address with godaddy and it was never brought up that I had to also change it with the Domains By Proxy. So now I must mail a form and a copy of my driver's license to them in order to obtain the password and ID. Godaddy employee and supervisor were not helpful. I have had trouble with their customer service before and would tell anyone that if you need webhosting, go elsewhere and stay away from this company. I spent over an hour just on hold the 3 times I had to call back because the first 2 calls I wasn't given all the information I required.
72 out of 84 users found this review to be helpful!