Go Daddy negative review #275 by Pavel Lyakhovsky (pl@f...) on 2006


Go Daddy got a negative review on
godaddy.com
Go Daddy
14455 N. Hayden Road, Suite 226
Scottsdale , AZ 85260
US
☎ Phone 480-463-8389
Customer review #275
1/10
Pavel Lyakhovsky ( pl@f... )
Time Hosted 6 mo. to 1 year
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Never host your website there. Very unprofessional and poor support. It can take up to 20 minutes waiting on the phone (and I was calling from Russia). If you send an e-mail to support you do get response within 24 hours but in my case it never resolved the issue because the support staff didn't read the question carefully. Then you reply with a more detailed explanation and again get a junk reply from them because it is now another person who answers and he/she doesn't bother to read your original question. Maybe the support is helpful with easy questions but I am a professional web developer and can solve easy problems myself. I need support for more interesting issues ans it was of no help.

But what made me to cancel everything (hosting, email, domain registrations) at GoDaddy was that they suspended my domain without any prior notice for 'spam abuse' while I have never sent any spam in my life. I am running a big translation agency and we simply don't do such things as spamming.

GoDaddy could not provide any proof of spam (user complaints etc.). They just said 'you're a spammer, your domain name is suspended, pay us $150 to have your domain unlocked'. This looks very much like racket and panel game. We had to pay this money to them because we were loosing more with our website unaccessible. Naturally, we have moved everything away from GoDaddy.

Never work with them. Never.

180 out of 306 users found this review to be helpful!

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