FreeServers.com review #17136 on Jul 2011
FreeServers.com got a negative review on
21255 Burbank Boulevard, Suite 400,
Woodland Hills , CA CA 91367 US
☎ Phone 1-800-396-1999
📧 info@f...Adrianne Brennan ( adrianne.brennan@g... )
Avoid at all cost!
I am a published author who had her site hosted by Freeservers with the business pricing plan. After more than four years of being their customer, they deleted my website without warning. I called up and was told the problem would be escalated and would take 24-72 hours to fix. I called back the next day and was told that it was deleted for "TOS violations". No details or further explanation given even after I requested it, and I have to call up a company in Australia to transfer over the nameservers so I can have my site back.
In addition, their tech and customer support is horrible; they barely speak English and you have to repeat yourself over and over again because they can't understand you.
Years ago this company was amazing, a good bang for your buck and you got back replies in record time from people who could speak English and they took care of you. Unfortunately the economy must've hit them hard because they've outsourced everything, and the quality shows. I had another website with them that they sold without authorization to a Chinese spammer AND CONTINUED TO BILL ME AFTERWARD. All control of the domain and site, gone--but they continued to take my money. I'm not even sure that's legal.
Avoid this business like the plague.
I am a published author who had her site hosted by Freeservers with the business pricing plan. After more than four years of being their customer, they deleted my website without warning. I called up and was told the problem would be escalated and would take 24-72 hours to fix. I called back the next day and was told that it was deleted for "TOS violations". No details or further explanation given even after I requested it, and I have to call up a company in Australia to transfer over the nameservers so I can have my site back.
In addition, their tech and customer support is horrible; they barely speak English and you have to repeat yourself over and over again because they can't understand you.
Years ago this company was amazing, a good bang for your buck and you got back replies in record time from people who could speak English and they took care of you. Unfortunately the economy must've hit them hard because they've outsourced everything, and the quality shows. I had another website with them that they sold without authorization to a Chinese spammer AND CONTINUED TO BILL ME AFTERWARD. All control of the domain and site, gone--but they continued to take my money. I'm not even sure that's legal.
Avoid this business like the plague.
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