Fast Comet positive review #35954 by webmaster@m... on Jul 2018
Fast Comet got a positive review on
1007 North Orange Street, 4th Fl. #255
Wilmington , DE 19801 US
☎ Phone 1.855.818.9717
📧 sales@f...-anonymous- ( webmaster@m... )
I knew ahead of time this would be a difficult migration. Sauron had bought out IXwebhosting, and I had to get out of Ithilion before the orcs arrived.
IX (my previous host) was not like most hosts; their cPanel service was ancient, and was set up to allow the customer boundless customization. (If you break it, you bought it. I broke it several times.) My customization was all that you can imagine of a software engineer and computer designer with a half-century of experience. And I had set up WordPress MultiSite in the uncommon and exceedingly difficult Subdomain scenario.
Several online reviews recommended FastComet for their seamless free migrations and good customer service.
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OK, was it rough? Yes! Did I sometimes scream at customer service? Yes.
It took seven long Customer Service Tickets, they put up with me politely, when the junior team members got in over their heads they called in the big guns and we got though it together.
Now everything is working perfectly.
All in all, this is one of my best customer service experiences.
IX (my previous host) was not like most hosts; their cPanel service was ancient, and was set up to allow the customer boundless customization. (If you break it, you bought it. I broke it several times.) My customization was all that you can imagine of a software engineer and computer designer with a half-century of experience. And I had set up WordPress MultiSite in the uncommon and exceedingly difficult Subdomain scenario.
Several online reviews recommended FastComet for their seamless free migrations and good customer service.
------------
OK, was it rough? Yes! Did I sometimes scream at customer service? Yes.
It took seven long Customer Service Tickets, they put up with me politely, when the junior team members got in over their heads they called in the big guns and we got though it together.
Now everything is working perfectly.
All in all, this is one of my best customer service experiences.
67 out of 70 users found this review to be helpful!