EUserv positive review #31363 by patheticcockroach@p... on Aug 2016
EUserv got a positive review on
Postfach 2224
Hermsdorf , TH 07622 DE
☎ Phone +49 3641 3101011
📠 Fax +49 3641 3101020
📧 sales@e...-anonymous- ( patheticcockroach@p... )
Decent hosting at low prices
I've used several of their "Misurfi" servers (that's the name they give to their low-cost servers) since summer 2013.
In the first server, one of the 2 RAID 1 hard drives eventually got damaged, and the support only suggested to get a new server (instead of simply replacing the faulty drive, which I believe RAID 1 is for), hence my low rating for customer relation. The replacement server came with... a faulty drive too, but it was promptly replaced with another server with twice the RAM at no cost, to make up for the trouble.
And finally in summer 2014 they ran a promotion (it seems they do so every summer) so I switched server again and I've been using it since that time with no major issue. There have been 2-3 network outages caused by DDoS attacks though, lasting a couple hours to half a day.
Various remarks:
- They are usually quite responsive on their support forums
- The control panel is definitely vintage, and there are bits of untranslated German here and there... but it is feature-rich and works nicely
- The website is vintage too, but again it works and it's quite detailed. However, something annoying is that the list of available OS is often very outdated. So if you don't find the most recent version of your preferred distribution, just ask on the forums to be sure.
- I don't remember how long server deliveries took. Since I don't have vivid memories of a long wait, I'd say it took a few days or less. OS installation can take 24h though, which is surprisingly long (and hopefully this was improved since the last time I installed in 2014).
I've used several of their "Misurfi" servers (that's the name they give to their low-cost servers) since summer 2013.
In the first server, one of the 2 RAID 1 hard drives eventually got damaged, and the support only suggested to get a new server (instead of simply replacing the faulty drive, which I believe RAID 1 is for), hence my low rating for customer relation. The replacement server came with... a faulty drive too, but it was promptly replaced with another server with twice the RAM at no cost, to make up for the trouble.
And finally in summer 2014 they ran a promotion (it seems they do so every summer) so I switched server again and I've been using it since that time with no major issue. There have been 2-3 network outages caused by DDoS attacks though, lasting a couple hours to half a day.
Various remarks:
- They are usually quite responsive on their support forums
- The control panel is definitely vintage, and there are bits of untranslated German here and there... but it is feature-rich and works nicely
- The website is vintage too, but again it works and it's quite detailed. However, something annoying is that the list of available OS is often very outdated. So if you don't find the most recent version of your preferred distribution, just ask on the forums to be sure.
- I don't remember how long server deliveries took. Since I don't have vivid memories of a long wait, I'd say it took a few days or less. OS installation can take 24h though, which is surprisingly long (and hopefully this was improved since the last time I installed in 2014).
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