Dynadot negative review #15043 by Philip G (Phil@p...) on Feb 2011


Dynadot got a negative review on and one official response on
dynadot.com
Dynadot
210 S Ellsworth Ave #345
San Mateo , CA 94401
US
☎ Phone 1.866-262-3399
☎ Phone +1.650-262-0100
📠 Fax +1.415-869-2893
Customer review #15043
1/10
Philip G ( Phil@p... )
Time Hosted under 1 month
Global rating
Customer Relation
I have been Banned from there auction site for for not paying for a domain I purchased when in reality it prepaid before I even placed a bid on the auction. the customer service team is extremely rude and now not even replying to my phone calls or emails, after a while they did credit back my PayPal account for the prepay , but will not respond to my request to lift the ban.they continue you ramble about there great security in preventing false registrations, I guess you are guilty until proven innocent with these guys, good luck transferring or selling domains out of this registrar, I have an email from them stating how they have kept peoples domains for themselves ,because the customer did not meet there security standards.
At this point I can only complain about there low level customer service department, because I have not been able to get through to anybody higher up in the firm and I can not believe the company policy is to treat there customers so badly..
Buyer beware of dynadot.
Hi Philip, we apologize for the negative experience you had with us. I see that you were able to resolve the issue with our customer service team to lift your auction ban. If there is anything else we can help you with, don't hesitate to email us at info@dynadot.com.
Marketing representative (affiliates@dynadot.com, ).

77 out of 80 users found this review to be helpful!

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