Digital Ocean negative review #26236 by anonymous on Nov 2013


Digital Ocean got a negative review on
digitalocean.com
Digital Ocean
101 6th Ave
New York , NY 10013
US
☎ Phone +1.6463978051
Customer review #26236
1.5/10
anonymous ( -no email- )
Time Hosted under 1 month
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digitalocean.com has the worst support of all

I have worked with a lot of hosting companies already and I believe Digital Ocean has the best offers for VPS Hosting. Unfortunately though, I wouldn't recommend their services to beginners who has no experience in managing their own servers. Why? Because DO doesn't have much of a friendly and informative Technical Support team.

The support team often answers technical questions with one short sentence full of jargons which you would often ask "how do you do just that"? The worst part of it is that sometimes, they will not answer your question at all. And their replies feel that they are really in a hurry to end the conversation between you two.

But if you take a look at it from another angle, that kind of treatment is to be expected. DO is built for developers as their tagline goes. They expect that you know how to manage servers yourself. They will leave you with a bunch of useful resources and leave you out there to work with it.

So DO is definitely the best choice for the experienced and the worst for the newbies

92 out of 100 users found this review to be helpful!

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