Daily Razor negative review #9799 by clau (admin@p...) on Mar 2010
Daily Razor got a negative review on
clau ( admin@p... )
We hosted our backup domain with DailyRazor for several years and even though they often have “an application pool stuck on the server” it wasn’t much of a problem since this was just a backup hosting for us.
In 2009 October we started receiving up to 100 junk mails a day, some days even more, and we started investigating.
Even though customer support was generally friendly and promptly they sent me in circles for months until they finally admitted on February 1 (4 months later!) that their servers don’t support SPF checking.
Since this domain was moved to our main provider the junk problem has been reduced to a maximum of 20 junk mails.
Asking DailyRazor for cancellation and a refund it was bluntly pointed out that they have a no refund policy. After that no attempt was made to work this out neither would they acknowledge my emails anymore.
Not a way to do business and after all NOT A GREAT CUSTOMER SERVICE and the reason for my review here. Be aware of this hosting company!
In 2009 October we started receiving up to 100 junk mails a day, some days even more, and we started investigating.
Even though customer support was generally friendly and promptly they sent me in circles for months until they finally admitted on February 1 (4 months later!) that their servers don’t support SPF checking.
Since this domain was moved to our main provider the junk problem has been reduced to a maximum of 20 junk mails.
Asking DailyRazor for cancellation and a refund it was bluntly pointed out that they have a no refund policy. After that no attempt was made to work this out neither would they acknowledge my emails anymore.
Not a way to do business and after all NOT A GREAT CUSTOMER SERVICE and the reason for my review here. Be aware of this hosting company!
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