Daily Razor review #21770 by Dondon Espinosa (dondonespinosa@j...)
Daily Razor got a positive review on
Dondon Espinosa ( dondonespinosa@j... )
Dailyrazor is simply amazing!
Dailyrazor's customer support & response is the kind of support that makes & keeps one happy. Their patience in explaining my misunderstanding regarding the free domain name offer - and reversing my faux pas such that I could take advantage of this offer - was exemplary, prompt, and and professional.
In addition to this, they had an account personnel follow up with me regularly to learn of what difficulties I may be having with getting my site up and running and offering to help if needed. The process of getting my site (which is more or less a basic asp script) is pretty simple, but the proactiveness of the account personnel impressed upon me.
Suffice to say - their tech support team has always been prompt to respond to my support ticket. Even though they don't offer live phone support for more technical issues, I could always reach someone on the phone to discuss minor topics and have my ticket escalated to the more technical guys. So this is another kudos for dailyrazor.
Lastly, no bad experience so far with their servers uptime and availability. Everything is working superb and for the price, I definitely cannot ask more.
Dailyrazor's customer support & response is the kind of support that makes & keeps one happy. Their patience in explaining my misunderstanding regarding the free domain name offer - and reversing my faux pas such that I could take advantage of this offer - was exemplary, prompt, and and professional.
In addition to this, they had an account personnel follow up with me regularly to learn of what difficulties I may be having with getting my site up and running and offering to help if needed. The process of getting my site (which is more or less a basic asp script) is pretty simple, but the proactiveness of the account personnel impressed upon me.
Suffice to say - their tech support team has always been prompt to respond to my support ticket. Even though they don't offer live phone support for more technical issues, I could always reach someone on the phone to discuss minor topics and have my ticket escalated to the more technical guys. So this is another kudos for dailyrazor.
Lastly, no bad experience so far with their servers uptime and availability. Everything is working superb and for the price, I definitely cannot ask more.
57 out of 60 users found this review to be helpful!