Comodo SSL Store negative review #44379 by -anonymous- on Nov 2019
Comodo SSL Store got a negative review on
146 - Second Street North, Suite 201
St. Petersburg , FL 33701 US
☎ Phone 888-481-5388
📧 support@c...-anonymous- ( -hidden- )
I would strongly urge any and all UK businesses to avoid Sectigo. We purchased a EV SSL through comodosslstore.com They are US based and communicating with them is a nightmare. Our EV SSL certificate took 6 weeks to issue. This was 6 weeks of me emailing/livechatting/telephoning them multiple times per week for an update. They promise call backs that never come, they do not take ownership of issues. We then had our SSL certificate for 6 months before they email ONCE to advise that due to an 'internal scanning issue' they will be revoking the certificate and I will need to contact them for it to be reissued. This email was overlooked amongst our other business correspondence and now we find that the certificate has stopped working. They did not follow up to see whether we got their notification or follow up when we did not contact them to have it reissued. Exceptionally poor service. We cannot reissue from their portal and now find ourselves going through the same process again trying to make contact with someone who is able/willing to help again. We have since purchased another certificate from Symantec and the process has been absolutely flawless. Spend the extra and go with a more reputable supplier. We will never, ever use Comodo/Sectigo or comodosslstore.com again.
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