Colo Crossing negative review #52788 by cygnatron@g... on Jan 2021
Colo Crossing got a negative review on
-anonymous- ( cygnatron@g... )
Do not reward these illegitimate criminals with your business. I have been receiving a ton of spam from these people for many months. And since attempting to report the spam directly to them I have been getting even more from them as a petty revenge. They host SEO scammers that send out obviously fraudulent messages using verifiably false physical addresses. At first I submitted the spam to SpamCop and the messages were ignored. It took me a lot of messages to their support people but I finally got this sanctimonious reply from a Soheil G in which they accused me of "spamming" their abuse service for reporting their spam twice a day! They suggested that the spam was legitimate lead generation despite the fact that I was getting the same or similar spam multiple times a day for months, from an illegitimate address, with a gmail reply-to address and no company name mentioned. They also told me in different correspondence that that they block all SpamCop reports and regard them as abuse too! In their final condescending reply they had the hide to tell me to " hire someone that deals with abuse on your end that understands the law."!!! The law!!! They are breaking the Australian Spam Act 2003.
"Hi, it looks like we did receive your spam e-mails (where you send individual snippets for the same reported IP up to twice a day, we consider this spamming us and abusing our abuse report system) regarding alleged spam, where you failed to properly clarify in a single one of your reports what makes the e-mail you are reporting considered spam. You alleged that the people e-mailing you are SEO scammers, called it spam, without describing why it's spam (did you opt out? are you receiving an e-mail after you told them to not e-mail you?)
Your report just includes an output from your filtering system, which seems to be doing its job based on how you set it up, and even your system is considering it and labeling it as "POSSIBLE" spam.
The e-mail you report clearly has a method of unsubscribing, which you did not state works or not, you did not state if you did or did not subscribe in the first place, and literally no information or context whatsoever. He's just asking you about a proposal. I do not know if you requested it, signed up somewhere because you provided literally zero information. In addition, as a business, we get proposals all the time, they're called leads, so I do not know what you consider to be a business proposal or spam. We actually need any shred of evidence or explanation before we immediately take action and that evidence can't be presented via your reporting of the same IP address eight times within a week, in separate e-mail chains, without you mentioning any information other than calling every singular e-mail you forward to us "spam." It's also hard to piece it all together when they are in separate reports and we process many of these requests as they come in and not in bundles based on each specific reporter.
I am closing this ticket, it's not where we provide support, nor do we provide support guiding people how to make a proper report. You can contact anyone competent on your team to do that, or hire someone that deals with abuse on your end that understands the law."
"Hi, it looks like we did receive your spam e-mails (where you send individual snippets for the same reported IP up to twice a day, we consider this spamming us and abusing our abuse report system) regarding alleged spam, where you failed to properly clarify in a single one of your reports what makes the e-mail you are reporting considered spam. You alleged that the people e-mailing you are SEO scammers, called it spam, without describing why it's spam (did you opt out? are you receiving an e-mail after you told them to not e-mail you?)
Your report just includes an output from your filtering system, which seems to be doing its job based on how you set it up, and even your system is considering it and labeling it as "POSSIBLE" spam.
The e-mail you report clearly has a method of unsubscribing, which you did not state works or not, you did not state if you did or did not subscribe in the first place, and literally no information or context whatsoever. He's just asking you about a proposal. I do not know if you requested it, signed up somewhere because you provided literally zero information. In addition, as a business, we get proposals all the time, they're called leads, so I do not know what you consider to be a business proposal or spam. We actually need any shred of evidence or explanation before we immediately take action and that evidence can't be presented via your reporting of the same IP address eight times within a week, in separate e-mail chains, without you mentioning any information other than calling every singular e-mail you forward to us "spam." It's also hard to piece it all together when they are in separate reports and we process many of these requests as they come in and not in bundles based on each specific reporter.
I am closing this ticket, it's not where we provide support, nor do we provide support guiding people how to make a proper report. You can contact anyone competent on your team to do that, or hire someone that deals with abuse on your end that understands the law."
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