Cocoa Host review #11128 by Brad Andersen (subscriber11@n...) on 2010


Cocoa Host got a negative review on and one official response on
Cocoa Host
Scranton , PA
US

cocoahost.com is inactive webhosting company!
Customer review #11128
1/10
Brad Andersen ( subscriber11@n... )
Time Hosted under 1 month
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Setting up an account was easy. However after a short period of time our account was compromised. We attempted to deal with the issue however within hours they suspended our account without notice. Rather that argue with them we closed our account. So we had service for about 2 weeks. Then to our surprise on June 16th they made an unauthorized charge to our account again for another month of service. Our response was to simply ask them to refund that money to the original source of payment. They have deigned our request for a refund. Now they want us to fill out a form and sign it to prove that they took money from our account !!! However, they have no way to verify our signature. Their response times have been timely and polite. However, I conclude after many back and forth ticket replies that they do not know how to do business in the USA. I have now spent over 1 hour trying to get them to refund this charge of $9.95

Note to Cocoa Host: Please reverse the charge !
We do not charge your account sir, your subscription payment is not cancelled. So we required you to write a single line with, which transaction, refund to which paypal account and just that easy. This is a proof that you use fake identity to purchase VPS and start your phishing sir. The IP you use is blacklisted by google and cost us time to remove and warned.

Purchase details:
Hostname: server2.7th-union-savings-bank.com
First Name:Brad
Last Name:Andersen
Email Address: subscriber11@nym.hush.com
Address: 1000 Englewood Parkway
City:Englewood
State: Colorado
Postcode: 80110
Country: US - United States
Phone Number: 365-254-1265

This is the abuse we receive.

Offending IP: 72.55.141.222
Hostnames: server2.7th-union-savings-bank.com.
Abuse addresses:
Usernames tried: admin, alan, alex, alias, apache, brett, core, cyrus, danny, data, david, ftp, ftpuser, guest, http, httpd, info, library, linux, master, michael, mike, mysql, named, newsletter, office, oracle, paul, pgsql, pop, postfix, postgres, postmaster, recruit, root, sales, samba, spam, test, tomcat, tony, user, username, virus, visitor, web, webadmin, webmaster, www-data

Host and WHOIS information:
222.141.55.72.in-addr.arpa domain name pointer server2.7th-union-savings-bank.com.
iWeb Technologies Inc. IWEB-BLK-03 (NET-72-55-128-0-1)
72.55.128.0 - 72.55.191.255 Kon Jew Chung IWEB-CL-T022-372CL-118 (NET-72-55-141-220-1)
72.55.141.220 - 72.55.141.223

# ARIN WHOIS database, last updated 2010-05-19 20:00 # Enter ? for additional hints on searching ARIN's WHOIS database.
#
# ARIN WHOIS data and services are subject to the Terms of Use # available at https://www.arin.net/whois_tou.html
Incriminating logs:
May 20 05:51:35 distant-sun sshd[27434]: Did not receive identification string from 72.55.141.222 May 20 05:56:43 distant-sun sshd[14529]: reverse mapping checking getaddrinfo for server2.7th-union-savings-bank.com [72.55.141.222] failed - POSSIBLE BREAK-IN ATTEMPT!
May 20 05:56:43 distant-sun sshd[14529]: Invalid user sales from
72.55.141.222
May 20 05:56:43 distant-sun sshd[14529]: Failed password for invalid user sales from 72.55.141.222 port 42299 ssh2 May 20 05:56:45 distant-sun sshd[14169]: reverse mapping checking getaddrinfo for server2.7th-union-savings-bank.com [72.55.141.222] failed - POSSIBLE BREAK-IN ATTEMPT!
May 20 05:56:45 distant-sun sshd[14169]: Invalid user recruit from
72.55.141.222
May 20 05:56:45 distant-sun sshd[14169]: Failed password for invalid user recruit from 72.55.141.222 port 42449 ssh2 May 20 05:56:47 distant-sun sshd[29568]: reverse mapping checking getaddrinfo for server2.7th-union-savings-bank.com [72.55.141.222] failed - POSSIBLE BREAK-IN ATTEMPT!
May 20 05:56:47 distant-sun sshd[29568]: Invalid user alias from
72.55.141.222
May 20 05:56:47 distant-sun sshd[29568]: Failed password for invalid user alias from 72.55.141.222 port 42568 ssh2 May 20 05:56:49 distant-sun sshd[17848]: reverse mapping checking getaddrinfo for server2.7th-union-savings-bank.com [72.55.141.222] failed - POSSIBLE BREAK-IN ATTEMPT!
May 20 05:56:49 distant-sun sshd[17848]: Invalid user office from
72.55.141.222
May 20 05:56:49 distant-sun sshd[17848]: Failed password for invalid user office from 72.55.141.222 port 42716 ssh2 May 20 05:56:51 distant-sun sshd[5113]: reverse mapping checking getaddrinfo for server2.7th-union-savings-bank.com [72.55.141.222] failed - POSSIBLE BREAK-IN ATTEMPT!
May 20 05:56:51 distant-sun sshd[5113]: Invalid user samba from
72.55.141.222
May 20 05:56:51 distant-sun sshd[5113]: Failed password for invalid user samba from 72.55.141.222 port 42899 ssh2 May 20 05:56:54 distant-sun sshd[10138]: reverse mapping checking getaddrinfo for server2.7th-union-savings-bank.com [72.55.141.222] failed - POSSIBLE BREAK-IN ATTEMPT!
May 20 05:56:54 distant-sun sshd[10138]: Invalid user tomcat from
72.55.141.222
May 20 05:56:54 distant-sun sshd[10138]: Failed password for invalid user tomcat from 72.55.141.222 port 43109 ssh2 May 20 05:56:56 distant-sun sshd[50]: reverse mapping checking getaddrinfo for server2.7th-union-savings-bank.com [72.55.141.222] failed - POSSIBLE BREAK-IN ATTEMPT!
May 20 05:56:56 distant-sun sshd[50]: Invalid user webadmin from
72.55.141.222
May 20 05:56:56 distant-sun sshd[50]: Failed password for invalid user webadmin from 72.55.141.222 port 43290 ssh2 May 20 05:56:58 distant-sun sshd[31182]: reverse mapping checking getaddrinfo for server2.7th-union-savings-bank.com [72.55.141.222] failed - POSSIBLE BREAK-IN ATTEMPT!
May 20 05:56:58 distant-sun sshd[31182]: Invalid user spam from
72.55.141.222
May 20 05:56:58 distant-sun sshd[31182]: Failed password for invalid user spam from 72.55.141.222 port 43432 ssh2 May 20 05:57:00 distant-sun sshd[21719]: reverse mapping checking getaddrinfo for server2.7th-union-savings-bank.com [72.55.141.222] failed - POSSIBLE BREAK-IN ATTEMPT!
May 20 05:57:00 distant-sun sshd[21719]: Invalid user virus from
72.55.141.222
May 20 05:57:00 distant-sun sshd[21719]: Failed password for invalid user virus from 72.55.141.222 port 43573 ssh2 ......

Marketing representative (admin@c..., ).

79 out of 97 users found this review to be helpful!

Cheery Mae ( cheery.mae@g... ) review | Md. Rokonuzzaman ( rzrokon@g... ) review