Byet Host negative review #42238 by ernestox@g... on Jul 2019
Byet Host got a negative review on
Byet Host 📧 support@b...
UK
-anonymous- ( ernestox@g... )
I tell my case with byethost free and the non-existent technical support
After two months, when i update plugin, modify theme script or have some visitors, Byethost suspended hosting and send my traffic to advertising byethost for 24 hours, they say that the CPU usage limit has been exceeded, the result is that they take advantage of the traffic of my web to show them advertising of ifastnet / byethost almost permanently
Wordpress plugins start to fail, by the new cpu limit use, my backup plugin does not work anymore, I can not install others plugins because it fails. When talking with technical support he tells me that now for the free service you can not use some plugins because the free hosting is now very limited CPU use, they tell me to download the phpmyadmin database and with ftp the folder htdocs, for make a manual backup of muy site.
i cant connect by the ftp, server is waiting all time, and cant connect, I can not download the data from my wordpress, at the same time byethost permanently byet blocks access to my website and WordPress, when someone visit my site web, now only can see this : The site is experiencing technical difficulties.
After more than 48 hours with the site down, I ask what happens with the service and with all these problems
the only answer I've had has been this
Hi there,
Try manually upgrading your wordpress website :
https://wordpress.org/support/article/updating-wordpress/#manual-update
Please let us know if there is anything further we can do for you.
--
In short, they first take advantage of your work, when they see that you do not have much traffic to send to byethost advertising, they directly suspend your website without letting you do a backup
Does it make sense that they offer you a free service so they can treat you like that? really think that after how they have treated me
I will do an upgrade ?? they must be crazy
After two months, when i update plugin, modify theme script or have some visitors, Byethost suspended hosting and send my traffic to advertising byethost for 24 hours, they say that the CPU usage limit has been exceeded, the result is that they take advantage of the traffic of my web to show them advertising of ifastnet / byethost almost permanently
Wordpress plugins start to fail, by the new cpu limit use, my backup plugin does not work anymore, I can not install others plugins because it fails. When talking with technical support he tells me that now for the free service you can not use some plugins because the free hosting is now very limited CPU use, they tell me to download the phpmyadmin database and with ftp the folder htdocs, for make a manual backup of muy site.
i cant connect by the ftp, server is waiting all time, and cant connect, I can not download the data from my wordpress, at the same time byethost permanently byet blocks access to my website and WordPress, when someone visit my site web, now only can see this : The site is experiencing technical difficulties.
After more than 48 hours with the site down, I ask what happens with the service and with all these problems
the only answer I've had has been this
Hi there,
Try manually upgrading your wordpress website :
https://wordpress.org/support/article/updating-wordpress/#manual-update
Please let us know if there is anything further we can do for you.
--
In short, they first take advantage of your work, when they see that you do not have much traffic to send to byethost advertising, they directly suspend your website without letting you do a backup
Does it make sense that they offer you a free service so they can treat you like that? really think that after how they have treated me
I will do an upgrade ?? they must be crazy
68 out of 76 users found this review to be helpful!
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